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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,731 Reviews

1,731 Reviews of Shottenkirk Chevrolet - Service Center

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January 17, 2024

There has yet to be an update on my vehicles replacement part. Was told it could be 2 weeks it could be 2 months. Bet if I check any of other dealerships, part could probably be found More

by WELCHCONSTRUCTION515
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 20, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 16, 2024

Colby is very respectful and quick to get you in. Highly recommend! Colby is awesome More

by garygriffitt
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you, Gary, for taking the time to share your thoughts on working with Colby and our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Quick service, knowledgeable, friendly, polite. Great to deal with Very easy to deal with. Efficient More

by W.COONS
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2024

Great job. Always very helpful To bad GM Corp is not as responsive as dealer. Took GM 1and a half years to figure out why cruise control didn't work. More

by JLARSON7955
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2024

Great place to get your vehicle fixed/ serviced at. also they completed services quicker than I expected. More

by JUSTIN.FRANKLIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you, Justin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

Jan 16, 2024 -

JUSTIN.FRANKLIN56 responded

💯

January 16, 2024

It was wonderful The team was very helpful and they helped me with changing the cabin filter More

by SWAPNA26411
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2024

Polite and professional. Quick service It was very easy to drop off my vehicle at my service appointment. The waiting area was clean and inviting More

by kylelundy36
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you, Kyle. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Fast friendly service Always have good experience when we have truck serviced for past 8 years More

by Niebskb12
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

Very kind and efficient Explained everything that was done. Will go back in the future. More

by steveherynk
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

January 16, 2024

5. Ryan was courteous and followed up with myself diligently about the problems with my car. Would recommend him to anyone for all your service needs! More

by BRENDAN.LANE04
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you, Brendan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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