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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,733 Reviews

1,733 Reviews of Shottenkirk Chevrolet - Service Center

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October 18, 2023

Saturday morning oil change done quickly. Dropped off car and was notified promptly when work was complete. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Oct 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2023

The dealership did a great job. They were thorough, and were able to tell me what they did to resolve my issues. They also finished the job in the time frame they had suggested i More

by farrell.patrick.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Oct 18, 2023 -

Shottenkirk Chevrolet responded

Patrick, Thanks for sharing about your experience with Shottenkirk Chevrolet. Tate and our team appreciate your business and hope to see you again soon!

October 17, 2023

Had an oil change and tires rotated, they never checked or filled tires to recommended pressure. I have gotten this service done at other dealers and they give you a print out of all items checked or fluid More

by ddholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Hough
Oct 21, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 16, 2023

They really came through for me in a pinch. We were on our way home from New Mexico to Cedar Rapids. They put in an alternator and battery in a couple hours at the end of the day. Saved me a ho More

by uncleswobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Oct 17, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 16, 2023

Good service! No issues to report. Done in good amount of time. Work requested was done. More

by jensensb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remeber
Oct 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 16, 2023

Great service, took my truck in and had the service work done quickly and efficiently. Ryan did a great job of communicating and tracking down things as I needed him to. Would return! More

by WHKBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Morgan Hough
Oct 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ryan here at Shottenkirk Chevrolet.

October 14, 2023

Always quick to get you in! Understands some things can’t wait. Top notch customer service ‘ More

by HRONEK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance, Colby Oberembt
Oct 15, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 13, 2023

Staff was very knowledgeable, process was very smooth, will be returning for future services and purchases. More

by TYLERC4422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Oct 13, 2023 -

Shottenkirk Chevrolet responded

Thank you, Tyler! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2023

Always seem to understand our concerns with our vehicle. very knowledgeable about the issues of vehicle has had in the past and understanding on the importance of our vehicle being in the service center is More

by SSGTROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Tate Pumphrey
Oct 13, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

October 13, 2023

Patient, understanding. approval from me along with cost and explanation prior to authorization. Very much appreciated. Thank you from a grateful customer… More

by brendaj7071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance and others when Chance was unavoidable
Oct 15, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

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