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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,725 Reviews

1,725 Reviews of Shottenkirk Chevrolet - Service Center

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September 14, 2024

Provider of guality parts and workmanship, Quick to respond to concerns or questions, received completion of work within timely time period More

by John Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Chance Korte
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Sep 15, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Shottenkirk Chevrolet!

September 14, 2024

I brought car in to repair scratch (have warranty for) wasted my day, 3hr trip & gas for nothing & tell me afterwards that not covered! Wasted my money for 2 1/2 yrs on warranty I couldn’t use! No that’s More

by BSchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop/Service Dept
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Sep 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 12, 2024

Was in and out quickly for oil change and the recall on my vehicle …great service More

by RBAINTER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Sep 13, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 12, 2024

He was genuinely concerned about solving my issue and followed up with me to make sure everything worked properly More

by cjohnson1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
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Sep 13, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 11, 2024

Ryan is always a pleasure and extremely helpful he keeps you in loop so there is no surprises More

by CAMILLAHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Sep 11, 2024 -

Shottenkirk Chevrolet responded

Camilla, Thank you! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 10, 2024

The hour drive is worth it to me for good customer service and friendly staff. I always have a good experience. More

by NOVEMBERLILY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 09, 2024

Good process. Was in and out quick and happy with the condition vehicle was delivered and friendliness of staff. More

by WILL60
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Sep 09, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

Meh. Not happy, not upset, just meh. Could be better to be honest. I didn’t interact with Colby or whatever his name is More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 11, 2024 -

Shottenkirk Chevrolet responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 06, 2024

Everyone at this dealership was great. Great service all the way around. Salesman, manager, accessory person we're very good to work with. More

by SUSANRAINS1095
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Stone
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Sep 06, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Susan! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

September 05, 2024

Y’all fixed my company car in record time I’ve had it to two different shops with the same results and you guys slammed it out of the park!!! More

by Brucewhite53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt, Morgan Hough, Tate Pumphrey, Chance Korte, Patrick Burrell
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Sep 05, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience, Bruce! We sincerely value your business and look forward to your next visit.

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