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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,733 Reviews

1,733 Reviews of Shottenkirk Chevrolet - Service Center

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September 22, 2023

It was great dealing with everyone there made it smooth and easy hellof alotbetter than Dewey Ford More

by chapmanqtrhorses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Augie
Sep 23, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 21, 2023

I’ve been taking our automobiles to Shottenkirk for about a decade now and have always been happy with the service. More

by WARRICK316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 23, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2023

Work itself was good. Had to schedule a 2nd appointment because the check engine code I brought the truck in for was not cleared after the job was completed. More

by MARKVANDEVENTER78
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 23, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 20, 2023

They checked for potential problems quickly and without charge. Definitely friendly service. All done ehile I waited. More

by KETZNER
Recommend Dealer
Yes
Employees Worked With
Chance
Sep 21, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 19, 2023

Very good customer service. Attention to detail. Good communication. Satisfied with my service experience always. More

by BOLLY112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Sep 19, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 19, 2023

The dude that was assigned to me wasn’t even there. The other dude was cool. When I got my car back it REEKED like weed. Whatever worker drove my car for the split second from one lot to the other need More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
Sep 24, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, Ruby, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. We aim to ensure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

September 18, 2023

Everyone we worked with was very helpful Listened to what we wanted and found the car for us. Thank you More

by DONNA.BUSSANMAS
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Sep 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review, Donna! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

All the staff I had contact with were very courteous & efficient.. Ryan told me the condition & cost of filters & wipers before replacing. Very pleased with the attention to details! More

by Ann,Newbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review, Ann. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2023

Thanks and Great job Colby and team for diagnosing and completing repairs all in same day! More

by dusty4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

Service (oil change and tire rotation) completed timely. Friendly staff, in and out in around thirty minutes. More

by NASCARRFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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