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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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August 30, 2024

I had a great experience at this dealership. I would highly recommend them to my friends. More

by LRHARDISON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Bruce Stone
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Aug 31, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 30, 2024

I like it because I am always treated with respect! I like the friendship! I am on my third leased car! Always treated well when I come in for my check ups and they are done in a short time and done we More

by AUDREYVOELKER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ, Colby Oberembt
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Aug 31, 2024 -

Shottenkirk Chevrolet responded

Thank you, Audrey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 29, 2024

Exceptional service by the whole group in the service department. Thankful for their continued support and dedication More

by CORNCHRIS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt, Morgan Hough, Tate Pumphrey, Chance Korte, Patrick Burrell
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Aug 30, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

August 27, 2024

Service was timely and the staff was great. The text communication could be better and it would be nice to maybe have some sort of tracker to see progress on the service but otherwise they were More

by matt.evans7797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 27, 2024 -

Shottenkirk Chevrolet responded

Matt, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2024

I was able to schedule service quickly and the vehicle was ready when promised. Also was able to get a shuttle ride home without waiting very long. More

by MREIMER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Aug 26, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2024

Our dealership and salesman were both professional and fun made buying a car, easy and enjoyable More

by brandyempey
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Aug 27, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

August 23, 2024

Good quick service, well priced compared to other oil changes in the area and you have the expertise of Chevy mechanics More

by CHRISTIANSON761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Aug 23, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2024

Been back several time for a leaking new tire. It was a hard find but they replaced the tire and solved the issue More

by SFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Aug 24, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

August 23, 2024

If I could give 0 stars, I would. I was told the repair price was $476. When I picked up my vehicle it was $723. Worst service department in Des Moines area. More

by Nothappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Aug 27, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 22, 2024

Great customer service. Very clean dealership. Nice salesman and staff. We love the car. Great follow up. More

by RMSHUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paniagua-Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Shottenkirk Chevrolet responded

Thank you for your review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Shottenkirk Chevrolet!

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