Shottenkirk Chevrolet - Service Center

Not the best customer service. The service guy didn’t have time for small talk or any talk. Asked to have the technician check an issue and he paid no attention to my comments. Tol The service guy didn’t have time for small talk or any talk. Asked to have the technician check an issue and he paid no attention to my comments. Told me I could go sit down. WTH? More

Very well trained and professional and courteous, always friendly and helpful when explaining the problem. friendly and helpful when explaining the problem. More

The employee that checked me in was great! ! He explained everything to me and after I explained to him that I did not want to be taken advantage of and upsold, he treated me like family. I eve ! He explained everything to me and after I explained to him that I did not want to be taken advantage of and upsold, he treated me like family. I even did a price compare before I went. Shottenkirk was competitive with the local shop and I was treated fairly and respectfully. I plan to return for all of my service work in the future!!! Trust and reliability is what it's all about!!! More

We really loved the fact that the people who we interacted with and thought that kia front were very Consider it and very, very nice. They did everything they could do. To make sure that we left th interacted with and thought that kia front were very Consider it and very, very nice. They did everything they could do. To make sure that we left that day with of vehicle and i'm very good one. More

Was hard to wait 3 hrs to get a oil change, should of had a filter there for our truck. a filter there for our truck. More

CJ was great and listened to our wants and needs. Would recommend our friends looking for a vehicle! Would recommend our friends looking for a vehicle! More

Very kind. They provided a shuttle service to my home on the south side of Des Moines and back without hesitation. They provided a shuttle service to my home on the south side of Des Moines and back without hesitation. More

Absolutely 💯% Pleased. .Customer service is Excellent. I will recommend to anyone looking for a new ride to shop at Shottenkirk Waukee..I am very happy with my new car and A .Customer service is Excellent. I will recommend to anyone looking for a new ride to shop at Shottenkirk Waukee..I am very happy with my new car and Alex Balke is Magnificent to work with..He made my Day!!!😊 More

Our salesman and managers were very helpful and easy to work with. He also helped set up our Chevrolet app. work with. He also helped set up our Chevrolet app. More

This dealership lied to me about the terms and conditions of the service package. It has cuased continuous issues with me getting service at a fair price and has been extremely agrivating. of the service package. It has cuased continuous issues with me getting service at a fair price and has been extremely agrivating. More