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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,732 Reviews

1,732 Reviews of Shottenkirk Chevrolet - Service Center

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June 17, 2023

Always a pleasant stop. You can tell the employees enjoy working there and that makes it worth the drive! More

by KSBSZSRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Matt Heasley, Adi Feriz, Shirley Johnsen
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Jun 19, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2023

I asked to have the work done in an hour. 50 minutes later it was done. More

by CHASER193
Recommend Dealer
Yes
Report | Print
Jun 19, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

June 16, 2023

Fast always get us in when we call them for an appointment great shuttle service got free car wash every one great to work with very courteous More

by DANDLFOUNTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Jim Miller, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Coltan Straker, Cole Dalrymple, Carl Hines
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Jun 17, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

June 16, 2023

Took car in to be checked. Said nothing wrong with it, so I brought it home. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney , Samuel Dusenbery
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Jun 17, 2023 -

Shottenkirk Chevrolet responded

Kathy, Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 16, 2023

Thank you to Morgan Hough, my new service advisor, for answering all of my questions and addressing my concerns. More

by C4CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Jun 17, 2023 -

Shottenkirk Chevrolet responded

Thank you! Morgan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 15, 2023

Dylan provided great customer service. He greeted me upon arrival and quickly handled my maintenance concern with excellent communication. More

by Mjsull316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Dylan Miller
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Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Dylan and our team appreciate your business and hope to see you again soon!

June 15, 2023

I got right in, service was great. Everyone one was easy to work with there. More

by RANGRRIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
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Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Adam and our team. We're glad to hear we delivered such a great experience!

June 13, 2023

Not good service for me as a women, just get blown off. Husband calls and things get done. Lots of lies told to me about EVERYTHING!!!! More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Carnahan
Report | Print
Jun 17, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience, Jean, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 13, 2023

Very efficient. Had no issues or problems with the service center! Great group of people More

by BRIGGLE_09
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 13, 2023

Great people, very nice , knowledgeable & more importantly I think they are honest & not trying to take advantage More

by MRED2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boomer Benning
Report | Print
Jun 14, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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