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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,719 Reviews

1,719 Reviews of Shottenkirk Chevrolet - Service Center

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February 14, 2023

Worst experience ever. Would not recommend. I only gave one star because I had too More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam and person in charge. Would help if all pictures were there
Report | Print
Feb 18, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Jenny, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 13, 2023

Friendly staff. Nice garage to pull in to. Friendly reviews when finished. Nice seating area next to service center! More

by Teresa.sloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Adam Barkela, Matt Heasley, Mike Warne, Kyle Carnahan, Steven Williamson, Christian Dorrance, Samuel Dusenbery
Report | Print
Feb 14, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business, Teresa, and hope to see you again soon!

February 12, 2023

Great service. Enjoy the environment and experience. The popcorn is good and the employees better. More

by cdj3073
Recommend Dealer
Yes
Employees Worked With
Adi Feriz
Report | Print
Feb 12, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! Adi and our team sincerely value your business and look forward to your next visit.

February 11, 2023

Everybody was very helpful, answered all my concerns, made sure I knew what was being done and when to expect it to be done ,I will be recommending them to my friends More

by KAMMPAPABEAR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dusenbery
Report | Print
Feb 12, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Samuel was able to help, and we hope to see you again!

February 11, 2023

Delayed because of needing parts ordered, they got it in on Monday and the bad parts replaced quickly. More

by FUELMAN1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Report | Print
Feb 12, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Dylan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

February 10, 2023

I stopped in the dealership to get the oil changed in my car. Waited about 40 minutes and the car was ready. Paid and left the dealership and noticed that the oil change reminder sticker was NOT on the w More

by WZIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Report | Print
Feb 12, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dylan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

February 09, 2023

Tate and Samir provided great service, and my looks amazing. Thank you for keeping my car is great shape. More

by Nkantar1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate
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Feb 10, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

February 08, 2023

Went in for the usual oil service and tyre rotation and service was great and fast. Overall good experience as always More

by AASHISHBOHRA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
Report | Print
Feb 09, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 08, 2023

Service rep was engaged and easy to work with. Got me in and out quickly More

by lou17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who I worked with, Steven Williamson
Report | Print
Feb 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

February 07, 2023

Great experience! Service tech does a good job explaining things and keeps you updated during the process More

by smuench4277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Report | Print
Feb 08, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your service experience with Shottenkirk Chevrolet. Coltan and our team appreciate your business and hope to see you again soon!

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