Shottenkirk Chrysler Dodge Jeep Ram Granbury - Service Center

Carlos was extremely informative and very professional. I appreciate his motivation. He was also knowledgeable. I appreciate his motivation. He was also knowledgeable. More

Always great service. They are fast and friendly. This visit was my quickest service yet. Thank you! They are fast and friendly. This visit was my quickest service yet. Thank you! More

They made sure we were happy with the vehicle repairs and did not charge us for coming back when the vehicle still had problems after the initial repair. did not charge us for coming back when the vehicle still had problems after the initial repair. More

I have visited this facility several times, and each time I am very impressed with their customer service, and vehicle delivery... I am very impressed with their customer service, and vehicle delivery... More

Contacted Shottenkirk vehicle service center, advised I had a check engine light, the code was for DEF Injector and pump, was advised of a time and date to be there. I drove 90 miles only to arrive at my a had a check engine light, the code was for DEF Injector and pump, was advised of a time and date to be there. I drove 90 miles only to arrive at my appointment, and be advised that Shottenkirk did not have the necessary parts to fix truck, this was a warrenty job, as I have only had my Ram 3500 two weeks. Service rep advised that they would give me a ride home as they needed to keek my vehicle until parts arrived. I advised that after spending $90,000.00 on a vehicle, if they needed to keep it until repaired, they needed to supply me with a loaner. Service advised they did not have loaners. Long story short, after threatening to take this issue to the CEO, the service manager suddenly got a loaner vehicle that would fit my needs, he was offering a RAam1500, and the use I have dictated a 3500, I advised I would just take my truck until they could aquire the parts needed to fix mine....needless to say I am not a happy camper, and will not be recommending Shottenkirk to clean my toilet! More

Got in quickly & efficiently. Did all the work I expected, and of course tried to upsale me to a lot of other services i did not want. The only issue was that it stated on my rec Did all the work I expected, and of course tried to upsale me to a lot of other services i did not want. The only issue was that it stated on my receipt that the tire pressures were checked and brought up to the pressure listed on the door panel. This was not done. With that being listed as completed, yet it wasn’t .. .makes me wonder what else they may not have done, but said they did. Overall, though, I’ll go back. More

Our first scheduled service was quick and easy! The Service Dept. personnel were friendly and the waiting area was clean and comfortable. The Service Dept. personnel were friendly and the waiting area was clean and comfortable. More

Christina Espinoza was the best! Very friendly, patient, and professional. She made my car buying experience a pleasant one. Very friendly, patient, and professional. She made my car buying experience a pleasant one. More

It took over a year to get the noise in the front brakes fixed. The 80K servicing was good. So far, the break noise hasn't returned. fixed. The 80K servicing was good. So far, the break noise hasn't returned. More

They did a great job and had my vehicle serviced and washed in a timely manner. washed in a timely manner. More