Shottenkirk Chrysler Dodge Jeep Ram Granbury - Service Center

When I had my oil changed the washer fluid was not refilled. Makes me wonder if all they did was change the oil and not check all the fluids. refilled. Makes me wonder if all they did was change the oil and not check all the fluids. More

Wyatt was very helpful in getting the tires I wanted & applying Mopar coupons which were very late in the mail. Arranged shuttle for me very quickly when we determined it was going to take more time than applying Mopar coupons which were very late in the mail. Arranged shuttle for me very quickly when we determined it was going to take more time than I expected. Thank you! More

I can’t give this 0 stars so 1 it is. While working with the salesman Kyle he was great, their finance department is an absolute sham. Charging 15k for an extended end warranty, when I ca While working with the salesman Kyle he was great, their finance department is an absolute sham. Charging 15k for an extended end warranty, when I called him out he said oh you can have it for my cost which he said was 6k. Then still charged over 8k, added GAP insurance when I didn’t want it. Lied continually when trying to correct the situation. Said he sent cancellations for the warranty and gap but when I followed up with the company they never received anything from the dealer. Will NEVER buy a vehicle from them or any of their other dealerships. Speaking with the lender next week about the fraud they perpetrated. More

Nice and friendly staff. Very helpful. Will definitely refer to others in the market of buying a vehicle. Looking forward to a continued relationship. Very helpful. Will definitely refer to others in the market of buying a vehicle. Looking forward to a continued relationship. More

Carlos was great to work with. He seems very knowledgeable and honest. Brought up some concerns, but wasn't overly pushy. He seems very knowledgeable and honest. Brought up some concerns, but wasn't overly pushy. More

They treat you with respect and fairness. Knowledgeable team members there to help. Will be coming back for future service and purchase. Knowledgeable team members there to help. Will be coming back for future service and purchase. More

Carlos is outstanding and my overall experience was exceptional. First class in all respects! Many thanks for being so professional. exceptional. First class in all respects! Many thanks for being so professional. More

Everyone in the service center so friendly and helpfull. Everything is explained in terms that you can understand Everything is explained in terms that you can understand More

It was a great experience , with great customer service at an affordable price that i was extremely happy with. at an affordable price that i was extremely happy with. More

Couldn’t get a jeep bought there but really impressed with the service department. Very courteous, prompt and efficient. with the service department. Very courteous, prompt and efficient. More