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Shottenkirk Chrysler Dodge Jeep Ram Granbury - Service Center
Granbury, TX
281 Reviews
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281 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Granbury - Service Center
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June 17, 2011
Manufacturer recall for front ball joints. Only 27K miles later front lower ball joint needs replacement. Est. Cost $1200.00 Dealership claims the work was done. I assume Jeep paid them. Ball joints don' later front lower ball joint needs replacement. Est. Cost $1200.00 Dealership claims the work was done. I assume Jeep paid them. Ball joints don't fail after only 27K miles on a two wheel drive Jeep, driven by my wife. "In my opinion" the work was never done and I am left on the hook with the repairs. Jeep claims they will not pay twice for the same job. The service manager told me a front ball joint 'can' fail in under 27K miles. This was over the phone, I did not have the opportunity to see his face as he tried to feed me this line of bull. I have not heard from the owner as yet. Disappointed in Jeep, for the first time. Shady operation here, "In my opinion" Be careful if you use choose to deal with these people. More
by eno1
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Service manager
