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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
2,086 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 2,086 reviews

April 18, 2022

DO NOT GO TO THIS DEALER! !!! Changed percentage rate and added $3,390 to my purchase price. I didn't need a warranty, LoJack or anything else. Simple math. They give you n More

by Miller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis & Damian Alvarez
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Apr 19, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Apr 19, 2022 -

Miller responded

I appreciated the calls but it ended no where. The finance guy changed my interest rate that was agreed to. The salesman never told us about a reconditioning fee. End results is the same.

April 17, 2022

Excellent service. Was made aware of everything that was happening to my vehicle and reason behind it. More

by Josemoreno48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
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Apr 18, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jose, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 14, 2022

Great customer service. They accommodated me to make sure I had the best service possible. Steven went above and beyond! More

by Debranameth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 15, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Debra, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram's Service Department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 14, 2022

This was our second car purchase from this dealership. Got mine in march and got my husbands gladiator in April. Royal is a great sales guy. We knew exactly what we wanted and was able to get in and out w More

by Allyson J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royal
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Apr 15, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for this wonderful feedback, Allyson! We're so glad you came back to see us for your husband's Jeep Gladiator. It's fantastic to know Royal helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 13, 2022

Loved the low stress approach to sales so we could consider our decision. Reid was wonderful to work with! More

by Jennieclarkeace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid
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Apr 15, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jennie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 13, 2022

Excellent service always. Service personnel are always professional. Vehicle service is always done in a timely manner. More

by anthonydurden7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
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Apr 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Anthony, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram's Service Department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 12, 2022

My service guy Steven is very knowledgeable and good communication skills! I am happy with the dealership all around. More

by Lucille2181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven in service, Courtland Owens
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Apr 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Lucille! Thank you for this great review! Steven is truly an exceptional employee and we appreciate him for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 11, 2022

This was the best ever car buying experience ever. All questions answered, all concerns addressed, and all done patiently on my terms. More

by writinghill85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza, Justin
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Apr 12, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We love hearing about customers that have a terrific experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 11, 2022

When for a oil change on my hellcat redeye great service was in and out representative was great. More

by kerbrellb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 12, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 10, 2022

I brought my Jeep in to get serviced and the experience was very good! They took me home and picked me back up when my vehicle was ready. More

by Karlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Apr 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Karlee, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Shottenkirk Prosper Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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