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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
2,069 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 2,069 reviews

January 28, 2024

This dealership was outstanding and helped me get into the truck of my dreams. Absolutely amazing! More

by wr_hutchins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Seay, Bijon Parker
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Jan 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 28, 2024

Very spacious and comfortable facility. Pleasant refreshments. Slow, inattentive service. 3% surcharge on credit card is bad. Having to pay exact amount, if paying with cash is also bad. More

by Texan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny of service department.
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Jan 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

January 28, 2024

I was very happy with the The salesman, the manager, and the financial department guy I was not very happy that it took me over 6 hours and didn’t have my truck ready the next day on my way home the truck b More

by joedenton2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe Garcia
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Jan 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

joe, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

January 27, 2024

fantastic experience with dealer co-worker，i will com to here again，keep going team More

by usmmt2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny service
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Jan 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

January 27, 2024

Hunter provided a great first time experience with the dealership. Well organized and professional. Will continue to bring car for service in the future. More

by baparks23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Jan 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 26, 2024

I went for service today and was told truck will be ready in under 2 hours. i checked around hour and 30min and was told its almost done, then checked again at 2 hours and told again they are finishing tire More

by Muhammad E
Recommend Dealer
No
Employees Worked With
Will Gonzalez
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Jan 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Muhammad, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-052 and ask for one of our managers.

January 26, 2024

Very professional and quick to repair my vehicle. Great communication and status updates. Shuttle service very convenient! More

by vegasryan777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Jan 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ryan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 26, 2024

My service adviser Lacey is amazing. Very customer service oriented, knowledgeable. She assured me I would be taken care of. She followed up with me afterward to make sure everything was More

by thepcguy733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
Report | Print
Jan 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

January 25, 2024

I have had great service each time I have been here. Thank you, Patty Brasuell More

by brasuellboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
Report | Print
Jan 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 25, 2024

Fast walk-in oil change and tire rotation. Offered a car wash but declined due to weather. Price was reasonable. More

by huynh.paul.t
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
Report | Print
Jan 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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