Shottenkirk Chrysler Dodge Jeep Ram - Service Center

Price too high for oil change and tire rotation. Should not take 2+ hours when you have an appointment. Should not take 2+ hours when you have an appointment. More

Great service! Service rep was great. Service tech was great. I will be returning. Thanks again Service rep was great. Service tech was great. I will be returning. Thanks again More

Carmon was a pleasure to work with she got everything I needed taken care of and had my truck ready when she said she would. needed taken care of and had my truck ready when she said she would. More

Great service and plenty of follow-ups while I waited for the Jeep to be completed. the Jeep to be completed. More

Nobody get back to me for 2 days. Couldn't reach anybody through service or direct phone number. Couldn't reach anybody through service or direct phone number. More

I would give 0 stars if I could. Recently dropped my daughter's Jeep Cherokee off for a number of issues that popped up on a vehicle we purchased just six months ago from Shottenkirk Recently dropped my daughter's Jeep Cherokee off for a number of issues that popped up on a vehicle we purchased just six months ago from Shottenkirk's sister dealership across the street. The service department did not even review a list of all of the issues with the vehicles. Although they repaired a couple of items, one of the issues was the screen, which was pixelated and had lines across it. Although it could be clearly seen any time the vehicle was turned on, we were told our vehicle was ready and everything was complete. I'm not quite sure what level of uncaring and blatant disregard for an issue would make a dealer claim a vehicle is fixed when the screen isn't even functioning properly. This is on the heels of multiple issues I had with my Ram 1500. I will never, ever, purchase a vehicle, or have a vehicle serviced, in ANY Shottenkirk facility. What a joke of a dealer. More

Roberto is the best thing they have in service. 100% great service all the time 100% great service all the time More

Roberto is the best, he represent the company very well. And shout out to Harold for expediting my service! Carmen in service is great to work with as well, always pleasant and professional And shout out to Harold for expediting my service! Carmen in service is great to work with as well, always pleasant and professional More

While they have taken care of the issues I’ve had and I am grateful for. I really appreciate it. But they just seem to be endless and it’s made buying a vehicle not enjoying after not purchasing one for 11 am grateful for. I really appreciate it. But they just seem to be endless and it’s made buying a vehicle not enjoying after not purchasing one for 11 years I was excited to finally get back in a truck. Like I said I truly Appreciate them fixing what has came up after purchasing. But now I have an other light on now dealing with air bag and I’m afraid I’ve passed that timeframe of them fixing. When I bought the truck it was online for sale and hadn’t even gone through service. Once again grateful what they have taken care of. Just been a bummer buying a truck. More

Roberto is the best hands down! He deserves a raise. Thank you very much Roberto! He deserves a raise. Thank you very much Roberto! More