Shottenkirk Chrysler Dodge Jeep Ram - Service Center

Roberto Supervised the maintenance and repair team to provide excellent and complete service for my vehicle which I was getting ready to take on vacation. . His review of the vehicle needs , and recomm provide excellent and complete service for my vehicle which I was getting ready to take on vacation. . His review of the vehicle needs , and recommendations for mitigation of the problems was on point and appropriate and the work was completed over a 2 day period with great success. I truly appreciate the professionalism and kindness provided by Roberto--you are blessed to have someone of his experience and knowledge to direct your service team. More

Awesome job courtesy and was great experience doing the services in my truck for the first time at shottenkirk services in my truck for the first time at shottenkirk More

I saw the vehicle on line test drove it,purchased it they delivered it to my home what more can you ask for. One of the best decisions I've ever made I'm telling everyone I know about this dealership. delivered it to my home what more can you ask for. One of the best decisions I've ever made I'm telling everyone I know about this dealership. More

Roberto is outstanding as usual. Nothing more to say and I believe what I have stated is sufficient Nothing more to say and I believe what I have stated is sufficient More

Roberto was excellent. Have plenty of updates. Took longer than expected but they made sure I was taken care of. Even drove me to lunch!! Have plenty of updates. Took longer than expected but they made sure I was taken care of. Even drove me to lunch!! More

Guys are very thorough and will let you know if anything else needs attention during your visit.. else needs attention during your visit.. More

Everyone is great and Albert is the best! Will always recommend this dealership to others! Will always recommend this dealership to others! More

My service advisor was Megan Kirk and she was amazing. She made the entire process enjoyable and I would come back to this dealership simply because of my experience with Megan. She made the entire process enjoyable and I would come back to this dealership simply because of my experience with Megan. More

This dealership has helped me out of several sticky situations while traveling. Because of the top notch customer service, I chose to purchase a new vehicle from them instead of my home state dealershi situations while traveling. Because of the top notch customer service, I chose to purchase a new vehicle from them instead of my home state dealership! More

This past Saturday- I took my 2022 Jeep Gladiator in for her first oil change and a tire rotation- Thanks to my JEEP WAVE memebership - I did not have a bill this appointment- I began my Service appointment her first oil change and a tire rotation- Thanks to my JEEP WAVE memebership - I did not have a bill this appointment- I began my Service appointment by using the online services to initiate the Service request - since I have used their online option previously, I was familiar with the scheduling process-I was able to get an appointment within 2 days- to me that was pretty quick- the only criticism I have for the online process- is perhaps update the Service Advisor (only 2 Service Advisors are listed) the one I selected was not who I met with when I went in for the Service- but honestly it did not matter- because I was greeted by Carmen- who was FANTASTIC - from start to finish- She was very thorough and very professional- and extremely polite-I hope she remains at Shottenkirk CJDR for a while because she truly is the epitome of CUSTOMER SERVICE with a smile- THANK YOU Carmen- I will ask for you again on my next Service Appointment- Very Satisfied, Chris H More