Shottenkirk Ford Granbury - Service Center

We have been pleased with both the work and the service writer Randy. Many many thanks writer Randy. Many many thanks More

Used the service department and Wendel was outstanding! Called and reviewed with me all the needed services and walked me through all the repairs! Called and reviewed with me all the needed services and walked me through all the repairs! More

Great service short and fast. Very satisfied polite corroded issues and very courteous comfoysnld waiting area Very satisfied polite corroded issues and very courteous comfoysnld waiting area More

The service was really bad like zero service never will recommend this dealership to anyone nice truck but got zero service recommend this dealership to anyone nice truck but got zero service More

6/23/23I went in to have the electrical system checked with my radio. Every time I started my car since it was getting serviced for an oil change and tire rotation 2 weeks ago, it goes straight to the AM with my radio. Every time I started my car since it was getting serviced for an oil change and tire rotation 2 weeks ago, it goes straight to the AM radio except I only listen to Sirius XM so I have to change the source every time. It also gets rid of my third page channels saved so I have to go in settings and add that back in as well. My reverse camera still showsr a blue or black screen so that still isn’t fixed, despite bringing it in for that two other times. More

My vehicle would not start and Melissa was very helpful in getting my vehicle looked at and serviced in a timely manner. in getting my vehicle looked at and serviced in a timely manner. More

i was there waiting 3 . 5 hrs for oil chg and tire rotate........and tire bolts. 5 hrs for oil chg and tire rotate........and tire bolts. More

The service center is a joke. You have a bunch of kids not taking their jobs serious and damaging customers vehicles You have a bunch of kids not taking their jobs serious and damaging customers vehicles More

This dealership is awesome. From buying to service of my Bronco is so easy & great! From buying to service of my Bronco is so easy & great! More

From the moment we spoke with Beau we knew that we were going to purchase a car Beau helped answer all our questions and gave us plenty of time to make a decision on which vehicle we wanted. The whole ex going to purchase a car Beau helped answer all our questions and gave us plenty of time to make a decision on which vehicle we wanted. The whole experience from our first impression of the dealership to throughout the financing was a pleasure. We would highly recommend purchasing a vehicle from this dealership especially with dealing with Beau. Thank You Beau for all your help finding the perfect car for us. Gus & Connie More