Shottenkirk Ford Granbury - Service Center

Melissa is very helpful and efficient. We found out what the issue is and the part is being ordered. We found out what the issue is and the part is being ordered. More

I had a great experience at Shottenkirk. Thank you very much. Will come back to Shottenkirk. Thank you very much. Will come back to Shottenkirk. More

Randy was a nice guy but the process of repair took a very long time with very little communication. Moreover, when I returned home my air filter box was open and no need filter was installed per my inv very long time with very little communication. Moreover, when I returned home my air filter box was open and no need filter was installed per my invoice. Just have never had a positive experience their and is why i purchased my new truck from another dealership. Regardless of my repeated attempts to stay local I think I'll use another dealership for service. More

Their Service Dept. Is professional, and they make it a pleasure rather than a burden to get your car worked on. Is professional, and they make it a pleasure rather than a burden to get your car worked on. More

We bought two vehicles at the same time and we’re very pleased with the service we received pleased with the service we received More

They worked like a well oiled machine. Very knowledgeable and time effective. They worked on numbers and gave us a great deal. Very knowledgeable and time effective. They worked on numbers and gave us a great deal. More

Melissa was outstanding… great experience. She is the best! In quick and out even faster! She is the best! In quick and out even faster! More

I brought in expedition with 12000 miles and part of the roof rack blew off. When part came in set appointment to bring in and found out they did not order all the parts and took two weeks to get back and t roof rack blew off. When part came in set appointment to bring in and found out they did not order all the parts and took two weeks to get back and they charged me $300.00 Why would that not be a warranty item? More

Professional service with great communication was why I experienced when I brought my F150 in for its 30k service. Wendell did a great job in handling my needs and keeping me informed. experienced when I brought my F150 in for its 30k service. Wendell did a great job in handling my needs and keeping me informed. More