Shottenkirk Ford Granbury - Service Center

Shottenkirk service was excellent They did everything exactly as they had told me including delivering my car back to me when it was finished. exactly as they had told me including delivering my car back to me when it was finished. More

I provide a review and yet keep getting emails asking for another review. Good service but will never have them replace wiper blades again, not for $70.00!! another review. Good service but will never have them replace wiper blades again, not for $70.00!! More

It was a pleasant experience! Dalton was so knowledgeable on everything Ford. We would definitely recommend Shottenkirk for your next vehicle! Dalton was so knowledgeable on everything Ford. We would definitely recommend Shottenkirk for your next vehicle! More

Sorry in previous review I referenced Devin. It’s Dalton. He did a great job! It’s Dalton. He did a great job! More

I’ve had dealings with all three of the dealerships that Shottenkirk owns there in Granbury. The Ford dealership by far! Is the best as far as the service department goes. They are always on the wall, that Shottenkirk owns there in Granbury. The Ford dealership by far! Is the best as far as the service department goes. They are always on the wall, and their customer service is outstanding. More

Calls and messages are not returned. Wendell however was very nice. This time was at least a little better than last time b Wendell however was very nice. This time was at least a little better than last time b More

The dealership and the employees treat you like a customer should be treated. My overall service was excellent. customer should be treated. My overall service was excellent. More

All the employees were extremely polite the dealership waiting area was exceptionally clean and they did their best to get you in and out as fast as possible waiting area was exceptionally clean and they did their best to get you in and out as fast as possible More

Awesome customer service! I came in for an oil change, inspection and a recall. Parts weren’t available for the recall but the oil change and inspection was done quickly. I came in for an oil change, inspection and a recall. Parts weren’t available for the recall but the oil change and inspection was done quickly. More

Quickly done with courtesy. , thanks. While waiting, received a text indicating charge for service was $30, WOW! I thought. Not so fast, final charge was $88. You guys need to , thanks. While waiting, received a text indicating charge for service was $30, WOW! I thought. Not so fast, final charge was $88. You guys need to fix that, very misleading indeed. Jay Paschke More