Shottenkirk Ford Granbury - Service Center

Service was completed in a timely manner. Followup was prompt and informative with information as to the condition of my car. Followup was prompt and informative with information as to the condition of my car. More

It was hard to find a Ford Dealer that we liked, but when we were referred to Shottenkirk, we have purchased a F150 with Joey, and have had several service appointments for our other vehicles, It is our goto we were referred to Shottenkirk, we have purchased a F150 with Joey, and have had several service appointments for our other vehicles, It is our goto for this Ford Family. Always amazing service when we drive the 50 miles from Boyd to Granbury, Wouldn’t go anywhere else. Huge shout out to Melissa and Chad for everything they do to make our service appointments run smooth. More

I'm impressed with the eta on ready vs how quickly it was done. Good stuff done. Good stuff More

Dave and the guys did a quick diagnostic and reset my digital display on a Saturday digital display on a Saturday More

Very friendly and ready to help. Job was done quickly.. The office people were also very helpful Job was done quickly.. The office people were also very helpful More

The staff was fantastic at listening to our needs and what are budgets concerns were. They got us into a truck and are payments were right were they needed to be for our budget. what are budgets concerns were. They got us into a truck and are payments were right were they needed to be for our budget. More

Charles was awesome and so was our finance person, I believer her name was Kelsey! believer her name was Kelsey! More

Charles is a professional and courteous sales person. I am very happy with my new truck. I am very happy with my new truck. More

Had a very good experience getting my RVs oil changed. The service representative was courteous and helpful. The service representative was courteous and helpful. More

Service dept. team changed oil and rotated tires in approximately 25 minutes which was great. Very unhappy with $202.27 charge for simple oil change and tire rotat team changed oil and rotated tires in approximately 25 minutes which was great. Very unhappy with $202.27 charge for simple oil change and tire rotation. Was charged $93.41 for 25 minutes of labor and $14.01 for shop charge for repair order. I’ve never had any other Ford dealership bill me like this. I called to speak with Service Manager Collin and General Manager Blake and haven’t heard back from them as two days have passed. More