Shottenkirk Ford Granbury - Service Center

Dave and the team did a quick job of diagnosis and fixing the problem,thanks! the problem,thanks! More

Service Manager was very professional and courteous, he got my truck in for oil change and general check up quickly and was on my way in just a few minutes, very impressive Thanks got my truck in for oil change and general check up quickly and was on my way in just a few minutes, very impressive Thanks More

Thank you Jacob Long. Took my car in for a recall part, even though the service was free the service tech, Jacob long kept me informed as to when the car was ready and any Took my car in for a recall part, even though the service was free the service tech, Jacob long kept me informed as to when the car was ready and any other updated information my car may have needed .Thank you Jacob for wonderful service we'll plan on bringing back my car in the future should anything need to be done More

Car was still disassemble upon pickup. Multiple linkages left unhooked, car wont shift to any gear. Was taken in for inspection of transmission quoted at over 7000 to replace transmissi Multiple linkages left unhooked, car wont shift to any gear. Was taken in for inspection of transmission quoted at over 7000 to replace transmission with 51k miles on it. This is second trans car has had in less then 105k miles. Car had functioning reverse, neutral and would drive until transmission got warm. Will do none of that now. Car in worse condition then when dropped off. More

Everyone was very friendly and nice. The appointment was on time and waiting time short. Thanks The appointment was on time and waiting time short. Thanks More

Your service department was good. I appreciate the way they got right on my problem. Each person were very polite as well as professional. I appreciate the way they got right on my problem. Each person were very polite as well as professional. More

Very pleased advisor was very pleasant to deal with and kept me up informed throughout kept me up informed throughout More

Dash and wires under hanging. Tailgate and Step uneven. Kept 2 weeks and still Missing 3 Recalls. Scratched checkmark on door. I’ll be talking to GM Monday Tailgate and Step uneven. Kept 2 weeks and still Missing 3 Recalls. Scratched checkmark on door. I’ll be talking to GM Monday More

Buying process was great, the service and after the fact was an absolute nightmare to work with was an absolute nightmare to work with More