Shottenkirk Ford Granbury - Service Center

The staff is courteous and attentive. They take care of what I need. Great service. They take care of what I need. Great service. More

I was greeted by a service representative as soon as I drove up. He took my car right on back. He reminded me where wait area was. After a short wait, my Explorer was serviced. ( oil changed, tires r drove up. He took my car right on back. He reminded me where wait area was. After a short wait, my Explorer was serviced. ( oil changed, tires rotated) I have been More

Did not update computer on oil usage miles. Left foot paper and plastic cover on seat. Left foot paper and plastic cover on seat. More

I needed maintenance done on my car and these guys took care of it. They picked it up and delivered it back home. Thank you. care of it. They picked it up and delivered it back home. Thank you. More

Service center not very organized. My scheduled appointment was not found by the advisor who greeted me. He could also not find any input re my previous appointment and work which stil My scheduled appointment was not found by the advisor who greeted me. He could also not find any input re my previous appointment and work which still needed to be done More

Great people and great service. Very reasonable and fast service. Best place in Granbury to get service done. Very reasonable and fast service. Best place in Granbury to get service done. More

Service was fast and done properly. We appreciate the speed and professionalism with the staff We appreciate the speed and professionalism with the staff More

I have been a loyal customer for around 6 years with this Ford Service Dept in Granbury TX, which is now owned by Shottenkirk. I have all my routine maintenance and any other maintenance issues done here, Ford Service Dept in Granbury TX, which is now owned by Shottenkirk. I have all my routine maintenance and any other maintenance issues done here, because of the great service I continue to receive. Melissa did an exceptional job taking care of me and my last routine maintenance. I will definitely continue to recommend to family, friends and business colleagues. Note: I currently have my same 2016 Ford Edge Titanium in for a maintenance problem that Matt is taking care of, and expect the same great service this time to. More

Melissa in the service department was very professional in communicating when parts were available for my service request. Thank you for providing prompt service and clear communication, that’s rare these in communicating when parts were available for my service request. Thank you for providing prompt service and clear communication, that’s rare these days. More