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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.5
866 Reviews

866 Reviews of Shottenkirk Ford Granbury - Service Center

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February 28, 2023

Was told parts were in stock for warranty repair, found out they weren’t and have to wait. Also had a leak from somewhere inside and it wasn’t found, but the water stained the leather on the drivers seat. More

by KLHSLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
February 28, 2023

Very prompt and were easy to talk to and explained everything about the service needed on the vehicle. Went above and beyond to take care of me. More

by DDG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
February 27, 2023

Good job explained everything and answered my questions thoroughly..... having to write 15 word minimum added this sentence More

by KTINKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
February 26, 2023

Love all the people at shottenkirk ford in granbury and the services they provide for our community More

by DOYLERMAYNARDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brockman, Mack Jameson
February 26, 2023

The 2 girls in service are fantastic. Charles in sales and management are customer driven. I can recommend this dealership to others. 😎 More

by LWJOHNSON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles , and the sales management team!!
February 25, 2023

Every person I talked to was courteous and professional. Easy in and easy out. Great place for service More

by j.wiersema
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 24, 2023

Diagnosing the problem was difficult but they went above and beyond to get it right. More

by KST421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin and Wendell-service department
February 22, 2023

I recently purchased a preowned Expedition Limited from Shottenkirk Ford in Granbury, TX and it was an excellent experience! I live 250 miles from the dealership and had a lot of questions about the vehicl More

by DAVID G.
Recommend Dealer
Yes
Employees Worked With
Mackenzie Jameson
February 22, 2023

Great service on my 2020 Ford Explorer! Got me in quickly and kept me informed about what was happening with my service! More

by SISCOKID1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 21, 2023

Had a recall on my transmission and I don’t even think that they actually replaced it More

by DUNCANG40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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