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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
862 Reviews

862 Reviews of Shottenkirk Ford Granbury - Service Center

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February 17, 2023

Great service. No complaints. I will definitely go back! It was just an oil change and tire rotation. Thanks! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
February 16, 2023

Everything was great except for how long it took. I made an appointment to save time like your ad say but it still took over two hours. Seems a bit long to me. More

by Futuretech1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service writer was very good.
February 16, 2023

Everyone was courteous very friendly and the service was quick and I enjoyed it thank you More

by glinda2404
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Gavin
February 15, 2023

Good job even though parts took a long time to receive for recall from manufacturer. Disappointed Ford won’t honor the paint chipping around the edges of my car for what I paid for it. Would not buy anot More

by Debbie.Estill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don’t remember a name
February 12, 2023

Melissa was great. Although the immediate repair was made (well done), the advancetrac is still on with repairs needed that are not so clear. I also appreciate taking t More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
February 08, 2023

On time and efficient work the truck drives like brand new and the cost was very reasonable More

by vaclrics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Noriega, Michael Whitfield
February 07, 2023

Nothing unexpected when I had my oil change. Being from out of state and not familiar with the service department I was a little bit nervous.But everything was good More

by BOWSERSTHEBOY
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't really remember their names
February 07, 2023

Melissa was attentive and professional. My appt was on time and she explained what my truck needed. I am very satisfied… More

by halbensoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Maritza Villanueva, Alejandra Noriega
January 19, 2023

The whole staff was very friendly and helpful. Very knowledgeable staff and it was a great experience overall. I really appreciated their hard work. More

by Lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
January 19, 2023

Windel, the service writer, did a great job taking care of me. Courteous and knowledgeable. More

by John R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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