Shottenkirk Ford Granbury - Service Center

Thorough and always friendly customer service. Call back when they’re complete with the service Call back when they’re complete with the service More

I just moved to Granbury so this was my first visit to this dealership. Overall I liked the service and the way I was treated. I’d suggest they provide me with a report on the multi-point inspection all this dealership. Overall I liked the service and the way I was treated. I’d suggest they provide me with a report on the multi-point inspection all Ford dealers perform on their customers’ vehicles showing brake wear, tire wear, etc. I always received a copy of the report from other Ford dealers. More

Great service - only 4 stars because it took a while to complete matters but to be fair it was across the holidays and new year - yes I would recommend and use their services again. complete matters but to be fair it was across the holidays and new year - yes I would recommend and use their services again. More

Delivered Great service and value. The team Exceeded my expectations. I recommend your Ford service department The team Exceeded my expectations. I recommend your Ford service department More

Service was fast and complete and the appointment was kept on time with a very pleasing waiting room. kept on time with a very pleasing waiting room. More

The gentleman who helped me, Wilburn, was very courteous and helpful. He scheduled an appt for me this morning to get a new key fob. Yesterday he thoroughly explained the process to me and ckecked and yo and helpful. He scheduled an appt for me this morning to get a new key fob. Yesterday he thoroughly explained the process to me and ckecked and you did have a key fob in stock. I’m very pleased More

We were initially told it would be 2 weeks before the vehicle would be diagnosed it was only a week. I appreciate the efforts. vehicle would be diagnosed it was only a week. I appreciate the efforts. More

The experience was great. The service was great Melisa my service service rep, and the techs did a great job. They took really good care of me and my vehicle I was very please The service was great Melisa my service service rep, and the techs did a great job. They took really good care of me and my vehicle I was very pleased. Thank you. More

My service writer Wendell was amazing and I would recommend him to anyone looking for an efficient service writer!! recommend him to anyone looking for an efficient service writer!! More

Bree was great! Parts came in quick and the repair was even quicker! Thank you! Parts came in quick and the repair was even quicker! Thank you! More