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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
862 Reviews

862 Reviews of Shottenkirk Ford Granbury - Service Center

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December 27, 2022

I have been a loyal customer since 2016, because I like the overall service I get at the Shottenkirk Ford Service Department. More

by gatewoodjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
December 25, 2022

Experience was exactly what I expected. Clear communication around my service issue and timing of my repair. Collin Baker was great and would recommend this dealership for your repair nee More

by Percival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Baker
December 24, 2022

The works oil change is good value for the price. Service takes FAR too long. Last time I was there it took so long they comped it. Thus the 4 star rating. More

by Lab Rat
Recommend Dealer
Yes
Employees Worked With
Service rep
December 24, 2022

The Service Dept has very qualified personnel who are personable as well, including Dave, Wendell and Melissa. Glade to do business with them b More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not interact with sales
December 22, 2022

It was a great experience Melissa and the tax in the shop did a great job. Took really good care of us. Very prompt professional service really appreciate it. Thanks a lot. More

by jdhinsonhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa
December 19, 2022

The service team has addressed all of my service concerns with much professionalism and kept me well informed of the progress and any changes to the work being performed! I recommend this service group to an More

by Rod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Mellisa
December 19, 2022

Work was done in a timely manner. Everyone was friendly and courteous. I would recommend them to others. More

by willshiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
December 13, 2022

Very friendly,timely,and reasonably priced. Got a service appointment that was convenient and was served promptly. The complimentary truck wash was a great touch More

by WacoJohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christon svc mechanic
December 07, 2022

They were thorough, informative, courteous and timely! The maintenance was done quickly and they let me know what follow up was needed. It was a very good experience. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 06, 2022

Excellent and fast oil change and state inspection. Nicholas did an outstanding job managing the service on my vehicle. More

by kevbnoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas -Service
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