Shottenkirk Ford Granbury - Service Center

Nicholas Baker has awesome customer service he took care of us. Hunter took care of the vehicle. Thank you for the amazing assistance and the minimal time it took us being there! of us. Hunter took care of the vehicle. Thank you for the amazing assistance and the minimal time it took us being there! More

Made an appointment online for the same day. They were courteous and quick. Thank you. They were courteous and quick. Thank you. More

Appointments are easily made and the staff is always friendly. I only use Shottenkirk for service on my vehicles. friendly. I only use Shottenkirk for service on my vehicles. More

Nicholas was very helpful. He got my recall work done immediately and suggested two things to be also done to assure my safety w/ this car and treated me w/respect He got my recall work done immediately and suggested two things to be also done to assure my safety w/ this car and treated me w/respect More

Friendly service rep. Even had the mechanic come out. Impressed in their knowledge. Will definitely come back. Even had the mechanic come out. Impressed in their knowledge. Will definitely come back. More

Greeted my quickly, kept me updated of progress and completed quickly. Perfect experience getting my car checked. completed quickly. Perfect experience getting my car checked. More

Good, proffesional and very pleasant to deal with. From the first phone call to servicing the vehicle in the time allotted for. I left with my vehicle and a very good feeling about the work done. From the first phone call to servicing the vehicle in the time allotted for. I left with my vehicle and a very good feeling about the work done. More

I’ve heard a lot of mixed reviews when it comes to shottenkirk, but I can only speak from personal experience so my customer support experience (so far) has been nothing but great, the service advisor shottenkirk, but I can only speak from personal experience so my customer support experience (so far) has been nothing but great, the service advisors help you out with any problem you may have and get you back on the road as quick as possible. The front desk lady has a positive attitude and is super nice and easy to talk to, I will continue to bring my Ford into them as long as they keep continuing the put the customers first! More

Quick and friendly service department. Had my oil changed in the amount of time I was told. Had my oil changed in the amount of time I was told. More

Charlie in service went above and beyond by helping us troubleshoot the difficulties with my Ford Escape. When it became necessary to bring the vehicle in to the dealership, Charlie was very helpful and m troubleshoot the difficulties with my Ford Escape. When it became necessary to bring the vehicle in to the dealership, Charlie was very helpful and maintained great communication with us. More