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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
862 Reviews

862 Reviews of Shottenkirk Ford Granbury - Service Center

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October 21, 2022

Service technician was courteous and helpful. Our car was taken care of in a timely manner. More

by Mary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
October 17, 2022

Clean and Very helpful and professional for this Service visit, thank You Shottenkirk (Nickolas) you went above what I expected . More

by Kimmie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas 5 stars
Dec 06, 2022 -

Kimmie13 responded

Above and beyond expectations

Dec 06, 2022 -

Kimmie13 responded

Great Experience….

October 14, 2022

We were very pleased with the service. The Manager and Mechanics were knowledgeable and professional. They got our truck in and out in a timely manner and we would highly recommend them! More

by jaschaefer51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
October 13, 2022

Great service front desk is great, Mr Nicolas is great good to talk too and very friendly More

by Jimmy villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra Noriega, Cindy Gavin
October 09, 2022

Once the parts arrived, Clarlie got me in and out in no time flat! A three-day repair done in one. More

by smitch1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie in Service Dept.
October 08, 2022

Everyone was very nice and took really good care of us. I will be returning when needing more service. Can’t remember the name of the man who took care of us but he ROCKS. I’m a happy customer More

by Karen.zeigler17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
October 08, 2022

Did great work. Took a while to get my truck looked at then took a while for the parts to come in. Other than the amount of time I was without a vehicle it was gre More

by Rwlarock13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
October 06, 2022

Always professional and friendly service. I Haven’t taken my vehicles anywhere else for 10 years More

by jamesfulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholos
October 06, 2022

Needed oil change and tire rotation. Charlie helped me get checked in. Service guys got me in and out in about an hour and half. They were short handed that day so I had to bring it back More

by fredmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Mann
October 02, 2022

Charlie did exactly as he said, cost, schedule, and performance. My truck runs after doing this TB!!! More

by Rjhmorrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
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