Shottenkirk Ford Granbury - Service Center

There parts and service department always goes above and beyond. I know when I walk through that parts department door Brandon H. will be there and get me taken care of as well as Melissa in service! beyond. I know when I walk through that parts department door Brandon H. will be there and get me taken care of as well as Melissa in service! More

They were very quick efficient and friendly. The staff were all helpful and kind in every department. The staff were all helpful and kind in every department. More

Book a service appointment for my truck. Arrived on time, dealer received it and was completed on time. Arrived on time, dealer received it and was completed on time. More

Charlie Mann makes me feel like a VIP. Although I’m sure he makes all his customers feel that way! Although I’m sure he makes all his customers feel that way! More

Excellent service team. Charlie always takes care of us. The team always takes care of our needs, and listens to our concerns. Charlie always takes care of us. The team always takes care of our needs, and listens to our concerns. More

Easy to schedule service appointment and quick service while I waited. Nice waiting area with TV. while I waited. Nice waiting area with TV. More

Called. Set an immediate appointment. Drove up. Greeted immediately. Nicholas was great. I felt like a VIP. Inspection completed in time I was promised. Ni Set an immediate appointment. Drove up. Greeted immediately. Nicholas was great. I felt like a VIP. Inspection completed in time I was promised. Nicholas kept me informed. Great experience. More

They took care of my inspection and Ford Recall Notice at the same time without an appointment! The service representative was very professional, knowledgeable and responsive to all my questions! Thank you the same time without an appointment! The service representative was very professional, knowledgeable and responsive to all my questions! Thank you for taking care of my Ford! More

Awesome service. Always friendly sales and service always work together Vehicle was washed and vacuumed. Nice touch Always friendly sales and service always work together Vehicle was washed and vacuumed. Nice touch More