Shottenkirk Fort Bend Kia

Afraid I can’t recommend these guys anymore. After the dad sold it, it’s gone to xxxx. Brought my mother‘s car in to sell to Enrique. Because it was late on a Friday, I left the car and he sa After the dad sold it, it’s gone to xxxx. Brought my mother‘s car in to sell to Enrique. Because it was late on a Friday, I left the car and he said they’d mail the check (I had a sales receipt). Two weeks later, no check, I called. Enrique said it would be in the mail that week. Three more weeks pass, I’m calling and get no response from Enrique, so I finally called and talked to another sales rep who says he’s “been in Vegas”. I’m hot by now and tell him I don’t care where he’s been, they’ve had my Mom‘s car for over a month, either I need a check or I report it stolen. Enrique calls me back and says they accidentally mailed her check to her old address (I gave him her new address and license when I was there.) He then says I need to come pick up her car because I “was rude to his staff”?! FFS you’ve had her car over a month, I have a sales contract, xxxx no I’m not letting you use her car for free that long, you’re buying the car. Rather than trust them I drive 45 minutes again to pick up a replacement check - and the little f*xxxx deducted a $60 FEE for a replacement check for THEIR mistake! Here‘s the kicker, he was LYING all along; they never mailed a check to her old address because it was never forwarded with her mail. So Enrique ripped off an elderly woman for $60, caused me to have to drive an hour an a half to get the new check, and lied to me the whole time just to cover his skank butt. Just stay away from this filthy place. More

Researched a few Kia dealers in the area, chose Fort Bend. We needed to help my brother in law purchase a car while I was in town for the holidays. I messaged Raymond the BDC manager and he set me up wi Bend. We needed to help my brother in law purchase a car while I was in town for the holidays. I messaged Raymond the BDC manager and he set me up with Joshua when I got there. He showed us 2 cars and we chose one, got us a great price on the trade, honestly more than we expected, and we finalized the paperwork with Luis, who got us a great deal on the extended warranty. My brother in law didn’t want to buy a car, but did need one, and we definitely got a pretty good deal and a set up on his old Kia Soul. I would highly recommend Raymond, Joshua, and Luis. More

Luis Ixcolin has been very helpful and very patient with us during the time of our visit. He stayed with us until our unit was released to us and offered help on navigating the use of the car since this is us during the time of our visit. He stayed with us until our unit was released to us and offered help on navigating the use of the car since this is our first KIA car. This dealership made everything easy on us and we didn't have to go back and forth just to get a good deal because Lance gave us the best deal that we could get, he endorsed us to Luis Blanco to ensure that he will help us get what we needed. We will definitely come back here for our next company car. As of now, we are liking our KIA and this changed our line of cars, switching from Toyota to KIA was a good decision. They helped us saved money and still get a very good quality car. KIA K4 is a great car! More

My buying experience was very pleasant. Phillip Becerra was knowledgeable, professional, and pleasant to work with. He quickly showed me the choices that I was most interested in. There was Phillip Becerra was knowledgeable, professional, and pleasant to work with. He quickly showed me the choices that I was most interested in. There was no sales pressure, and he clearly explained the features and value differences between each choice. The only improvement area would be with the time it took from agreeing to the deal to get the final paperwork done. This was a cash sale and I waited longer than anticipated to speak with the business department for the final signing of all papers. I will definitely choose to visit this dealership in the future for any further needs. More

Thank you for making our new car purchase a great experience! You exceeded expectations. Thank you experience! You exceeded expectations. Thank you More

The dealership was very helpful. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. More

Great atmosphere and staff. Highly recommended, if anyone’s looking to buy a new Kia see Jason Sousa! Highly recommended, if anyone’s looking to buy a new Kia see Jason Sousa! More

I’d take my Kia back to this dealership anytime, the guys was really and helpful. I didn’t get charged for a diagnostic fee like Archer Kia tried to do. Very nice experience guys was really and helpful. I didn’t get charged for a diagnostic fee like Archer Kia tried to do. Very nice experience More

They know my name and they give me real good service. They inform me if my service will take a little longer and they are very friendly. They inform me if my service will take a little longer and they are very friendly. More

Customer service was exceptional. My service advisor made the difference. He exceeded my expectations and I was happy. My service advisor made the difference. He exceeded my expectations and I was happy. More