Shottenkirk Fort Bend Kia

I purchased my KIA Soul! from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and his team provide excellent customer service. More

Listened to what I wanted and provided what matched my expectation with the car and the numbers expectation with the car and the numbers More

Great service and friendly staff. Our sales person went to another dealership to obtain the auto we purchased. Our sales person went to another dealership to obtain the auto we purchased. More

Great customer care service department experience. Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, a Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, and bring them all here for service. Thank you, More

Consistently good service with a polite and caring service staff. The price for service is reasonable. service staff. The price for service is reasonable. More

Buying process went well, didn’t feel pressurized with add on’s that are so typically pushed at dealerships. add on’s that are so typically pushed at dealerships. More

Afraid I can’t recommend these guys anymore. After the dad sold it, it’s gone to xxxx. Brought my mother‘s car in to sell to Enrique. Because it was late on a Friday, I left the car and he sa After the dad sold it, it’s gone to xxxx. Brought my mother‘s car in to sell to Enrique. Because it was late on a Friday, I left the car and he said they’d mail the check (I had a sales receipt). Two weeks later, no check, I called. Enrique said it would be in the mail that week. Three more weeks pass, I’m calling and get no response from Enrique, so I finally called and talked to another sales rep who says he’s “been in Vegas”. I’m hot by now and tell him I don’t care where he’s been, they’ve had my Mom‘s car for over a month, either I need a check or I report it stolen. Enrique calls me back and says they accidentally mailed her check to her old address (I gave him her new address and license when I was there.) He then says I need to come pick up her car because I “was rude to his staff”?! FFS you’ve had her car over a month, I have a sales contract, xxxx no I’m not letting you use her car for free that long, you’re buying the car. Rather than trust them I drive 45 minutes again to pick up a replacement check - and the little f*xxxx deducted a $60 FEE for a replacement check for THEIR mistake! Here‘s the kicker, he was LYING all along; they never mailed a check to her old address because it was never forwarded with her mail. So Enrique ripped off an elderly woman for $60, caused me to have to drive an hour an a half to get the new check, and lied to me the whole time just to cover his skank butt. Just stay away from this filthy place. More

Researched a few Kia dealers in the area, chose Fort Bend. We needed to help my brother in law purchase a car while I was in town for the holidays. I messaged Raymond the BDC manager and he set me up wi Bend. We needed to help my brother in law purchase a car while I was in town for the holidays. I messaged Raymond the BDC manager and he set me up with Joshua when I got there. He showed us 2 cars and we chose one, got us a great price on the trade, honestly more than we expected, and we finalized the paperwork with Luis, who got us a great deal on the extended warranty. My brother in law didn’t want to buy a car, but did need one, and we definitely got a pretty good deal and a set up on his old Kia Soul. I would highly recommend Raymond, Joshua, and Luis. More

Luis Ixcolin has been very helpful and very patient with us during the time of our visit. He stayed with us until our unit was released to us and offered help on navigating the use of the car since this is us during the time of our visit. He stayed with us until our unit was released to us and offered help on navigating the use of the car since this is our first KIA car. This dealership made everything easy on us and we didn't have to go back and forth just to get a good deal because Lance gave us the best deal that we could get, he endorsed us to Luis Blanco to ensure that he will help us get what we needed. We will definitely come back here for our next company car. As of now, we are liking our KIA and this changed our line of cars, switching from Toyota to KIA was a good decision. They helped us saved money and still get a very good quality car. KIA K4 is a great car! More

My buying experience was very pleasant. Phillip Becerra was knowledgeable, professional, and pleasant to work with. He quickly showed me the choices that I was most interested in. There was Phillip Becerra was knowledgeable, professional, and pleasant to work with. He quickly showed me the choices that I was most interested in. There was no sales pressure, and he clearly explained the features and value differences between each choice. The only improvement area would be with the time it took from agreeing to the deal to get the final paperwork done. This was a cash sale and I waited longer than anticipated to speak with the business department for the final signing of all papers. I will definitely choose to visit this dealership in the future for any further needs. More