Fort Bend Kia - Service Center

The owner of this dealership has elimated the rewards system and has implemented a 3% fee when paving for a card. But who carries around $300 in cash and take the risk of being robbed? When was the las system and has implemented a 3% fee when paving for a card. But who carries around $300 in cash and take the risk of being robbed? When was the last time you were asked to write a check. Having worked in bankibg, I know that if a customer is keeping suffient money in a bank that some fees are waived. So this amounts to being greedy, especially when a dealership does not offer loaner vehicles More

Terrible Customer Service Miguel Castellon. I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and n I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and not easy to talk to or get information nor did he organize any appointments right to avoid car crowds or wasting customer time. he is missing customer service etiquette and is not professional enough to represent Fortbend KIA . I am very disappointed and I told him in front of the staff that I would keep reporting him everywhere until we have the right people back to continue using the same facility More

Employees always professional and courteous. Always explains things I don't understand. I had one concern. He forgot to give me a copy of the Sunbit agreement I signed but I did receive one by Always explains things I don't understand. I had one concern. He forgot to give me a copy of the Sunbit agreement I signed but I did receive one by email. More

Sevice team works excellent! !! They offer a good service and tell you all the care about your vehicle. Fort bend Kia, the best 👌 !! They offer a good service and tell you all the care about your vehicle. Fort bend Kia, the best 👌 More

I always appreciate how professional the service always is. I also appreciate the communication regarding my vehicle and how prompt it always is. Thank you all so much. is. I also appreciate the communication regarding my vehicle and how prompt it always is. Thank you all so much. More

I bought my Telluride here, and take it here for all my service visits. The staff always goes above and beyond! Highly recommend Shottenkirk Fort Bend Kia for sales and service! service visits. The staff always goes above and beyond! Highly recommend Shottenkirk Fort Bend Kia for sales and service! More

The team at Shottenkirk Fort Bend KIA was timely in their response. Miguel took care of me on my first visit to service my car and do the recall. I'm definitely returning. response. Miguel took care of me on my first visit to service my car and do the recall. I'm definitely returning. More

Own two Kia’s and have always had a good experience with the dealership and Jerry Garcia. My main concern is with Kia surveys. They never answer questions. the dealership and Jerry Garcia. My main concern is with Kia surveys. They never answer questions. More

I purchased my car almost a year ago. The experience with them has been very good since the beginning. I have had my car serviced twice and both times were excellent. This dealership care The experience with them has been very good since the beginning. I have had my car serviced twice and both times were excellent. This dealership cares about its customers and puts in the extra effort to make sure you want to continue making it your place for all things you may need for your Kia. I drive 50 miles (by-passing several Kia dealerships) to have my car serviced because I know they will take great care to take care of my investment. Trust is not easy to establish in today’s market! They solidly have mine! More

Customer service was great! The only issue was that they didn’t vacuum my car as I was told. But over all very nice The only issue was that they didn’t vacuum my car as I was told. But over all very nice More