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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
862 Reviews

862 Reviews of Shottenkirk Honda of Huntsville - Service Center

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November 07, 2024

I scheduled to come in for recall when I asked how long would it take I was told 3 hrs when I got there I was told 6hrs. So couldn’t have it done. The people who answer the phone should have a better idea More

by craigz088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

November 07, 2024

Great Job, Scott and crew. Glad to get this done. I figured early that it would be expensive for B14 minder. Turned out cheaper than planned. Thank-you! More

by BRUCEAERO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 06, 2024

All the staff are always friendly and willing to help in any way. JR is always there to listen to my concerns. I appreciate all the mechanics and the ladies at all the help desk. Heidi is so amazing and kin More

by HAYMERRIJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laszlo Gyorok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

November 05, 2024

Service for recall item was great. Seems car wash for visit just went through the motions…dirty windows from dirty water. Otherwise pleased with service More

by WILLIAMRBLACK1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Shottenkirk Honda of Huntsville responded

WILLIAM, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

November 04, 2024

Service was great. Brakes still make noise after brake service, needs another look very soon. More

by BAILEY.ALGERNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Shottenkirk Honda of Huntsville responded

Bailey, Thank you for this feedback. Would you mind sending us your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

November 03, 2024

Great service. , Easy to make an appointment, and just overall nice people And a clean waiting room More

by MERRYGAIL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 03, 2024

Easy check in for service and arrangements for transportation to/from home. Professional service across the board. More

by LEEWOOD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2024

Service met expectations. Was very satisfied with the experience. Would recommend to others who are interested. More

by VINCENT.ROOYAKKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Pohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Shottenkirk Honda of Huntsville responded

VINCENT, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

November 01, 2024

Always courteous, clear explanations and friendly. The waiting room is nice and clean. Let me charge my cell phone with their charger. More

by CFPLANTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

October 30, 2024

Always. Friendly and completes the work timely. Highly recommend this deslership to all Honda owners. More

by BGMJJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

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