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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

5.0
149 Reviews

149 Reviews of Shottenkirk Hyundai Granbury - Service Center

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December 15, 2023

I always have a good experience at this dealership in the service department and the parts department that's why I have no problem driving 40 some miles just to come to this dealership More

by rrcarrillo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke,
Report | Print
Dec 17, 2023 -

Shottenkirk Hyundai Granbury responded

rrcarrillo, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 08, 2023

Pleasant staff. Friendly and professional. I will return when needed and I will always drive a Hyundai. Brooke at the Service Center is a very nice benefit for this More

by paulalynnwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke in Service
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai Granbury responded

paulalynnwalker, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

December 02, 2023

Need the availability of a shuttle to work home etc really inconvenient to make arrangements to be picked up and taken back, only a one vehicle family More

by Rwood3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 04, 2023 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Granbury

November 03, 2023

Friendly technicians and great service. Waiting area is nice. Especially nice new car service free for first couple years More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 05, 2023 -

Shottenkirk Hyundai Granbury responded

Travis, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2023

your general manager, Brian does a great job for your dealership real service orientated that’s why I enjoy doing business with you guys More

by jerryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Daugherty
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Oct 31, 2023 -

Shottenkirk Hyundai Granbury responded

jerryl, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

October 22, 2023

I was able to get an appointment on the day and time I needed, right away I was greeted right away, the facility was very clean. More

by Robbinahart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 23, 2023 -

Shottenkirk Hyundai Granbury responded

Robbinahart, thank you for sharing your experience with us. We appreciate your feedback!

October 13, 2023

Excellent customer service, wait time is minimal with an appointment. I will not go anywhere else to have my car serviced. More

by Kslay9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N.A.
Report | Print
Oct 15, 2023 -

Shottenkirk Hyundai Granbury responded

Kslay9, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 12, 2023

The service department personnel are courteous and professional. My vehicle was serviced in a timely manner. More

by Lbrightwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 13, 2023 -

Shottenkirk Hyundai Granbury responded

Lbrightwell, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 08, 2023

Awesome job, got me in and back out in a very reasonable time and was fair on pricing More

by Chadrick76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leet
Report | Print
Oct 09, 2023 -

Shottenkirk Hyundai Granbury responded

Chadrick76, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Granbury!

October 06, 2023

Fantastic job on my truck, i am very pleased. They always do. Such a great job and they even cleaned it up. Andrew is an exceptional service Tech. They techs that did the work are the best. More

by Mleet390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Report | Print
Oct 08, 2023 -

Shottenkirk Hyundai Granbury responded

Mleet390, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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