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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
426 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 426 reviews

September 01, 2024

Much better experience than the last time I was there. Great customer service and I was only waiting a short time. More

by Ashley.edwards968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

Ashley, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

August 31, 2024

Had routine maintenance on my vehicle which included oil change and the inspection report showed they checked my cabin air filter but it was not checked. More

by APRIL.ASH3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow, David Kay
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Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

APRIL, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

August 31, 2024

Friendly and do a great job enjoyed all of the staff will tell folks about y'all More

by CRAIG042959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Buck
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Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

August 31, 2024

A problem with the Hyundai palisade sunroof (one that Hyundai is aware of and is not yet a recall) was quoted $2900!!!! To fix. I found the parts for $66 online. Absolutely unbelievable to be quoted so h More

by JOEYBRENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

JOEY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

August 29, 2024

I have always been greeted with a friendly face. Whether it be in the sales department or service department. I’m always kept up to date about what’s going on with my vehicle and a very specific tim More

by CARMATEC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Daniels, Russ Barlow, Nick Primiano, Glen Johnston
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Sep 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

August 26, 2024

Great experience with the whole team at Shotternkirk Hyundai Rome. Everyone was very knowledgeable and polite. My salesperson, Tara Brady, went over and beyond to make sure my experience was pleasant. More

by CHRISTYLEA3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Brady, goes the extra mile for her clients. Great personable experience buying my car.
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Aug 27, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

August 24, 2024

The service department was great. Russell was attentive, cordial and the service was swift. Everyone was very nice. I was pleasantly surprised and pleased. More

by mercy1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

Mercy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 24, 2024

Everyone was super nice but 3 hours is toooo long to wait to sign paperwork More

by AMANDADW1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

AMANDA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

August 24, 2024

I had a 2:00 appointment for an oil change. I got there at 1:30 and 15 minutes I was on the road again! Amazing job guys I do appreciate it! More

by herbert.dtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

herbert, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 24, 2024

Always courteous I am vehicle was completed within the timing express I did not have time for the car wash they offered me to bring it back anytime More

by Mab01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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