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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
420 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 420 reviews

April 17, 2024

My poor experience comes from the fact that what was quoted to me online for my manufacturer suggested maintenance ($150) wasn't what I was quoted when I dropped off my car ($250) nor what I paid ($330) More

by KMSTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
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Apr 18, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

April 13, 2024

Professional and quick to take care of the car. Price was fair, as advertised, and competitive with other local stores. The advisors greeted me, asked questions, and explained everything clearly. W More

by hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
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Apr 15, 2024 -

Shottenkirk Hyundai Rome responded

hale, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 12, 2024

Had the most amazing salesman Cam. He went above and beyond to take care of us. The dealership took very good care of us. Everyone we encountered went above and beyond. More

by MENKE72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 10, 2024

Lauren, JT, and Tori are awesome! They all were very helpful in getting us the car we been wanting for a long time now! The process was quick and easy. The staff were all friendly and More

by DARINDEWAYNE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Brady , JT Laughridge, Lauren Kelley
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Apr 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 09, 2024

Great service and very helpful service writers very nice showroom and friendly staff, lots of new and used cars More

by setaylor1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Barlow, David Kay
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Apr 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 09, 2024

I've taken my car in several times for issues but friendly service from Russ and simple explanations made me feel at ease. Everytime I call to speak with Russ, he was always nice and patient. More

by shawanad
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Apr 10, 2024 -

Shottenkirk Hyundai Rome responded

shawanad, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 07, 2024

Dealer ship and managers they go the extra step with customers they actually care Great dealership to buy car and service it More

by JAMES.CORRAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay, Nick Primiano, JT Laughridge
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Apr 08, 2024 -

Shottenkirk Hyundai Rome responded

JAMES, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 06, 2024

We were at the dealership for quite some time at least three hours just for a tire rotate oil change other than that we were well satisfied with the service we got you guys are going in the right directio More

by tweets1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Apr 08, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 05, 2024

Got right in no wait time. Fast service.Russ did a good job making sure everything was taken care of. More

by FARRENBAILEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Apr 08, 2024 -

Shottenkirk Hyundai Rome responded

FARREN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 02, 2024

Great salesman! Had a great experience with Kam while my family and I bought our vehicles. More

by Rachel.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Shottenkirk Hyundai Rome responded

Rachel, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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