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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
426 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 426 reviews

April 26, 2024

The guy who took care of everything was superior. Considerate of my needs and answered all my questions. I appreciate being treated with respect and understanding. It was a pleasant experience. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie carter
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Jenny, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 26, 2024

Very respectful I recommend everybody who has a Hyundai take it to shottenkirk in Rome to get it service More

by BABYLANDJEEZY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis, Jay Daniels, Kaleb Buck, Nick Primiano, JT Laughridge, Glen Johnston, Lauren Kelley
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 25, 2024

They were very friendly,knowledgeable,and courteous. I was there for my 24,000 mile service. It did not take very long and I was on my way. More

by SarahCargle55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Apr 26, 2024 -

Shottenkirk Hyundai Rome responded

Sarah, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 22, 2024

Yes yall do a very good job . Keep up the good work you ask do. Thanks More

by BUTLEREM89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis, Jay Daniels, Russ Barlow, David Kay, Kaleb Buck, Nick Primiano, JT Laughridge, Glen Johnston, Lauren Kelley
Report | Print
Apr 24, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 22, 2024

Could not fix it. Will have to go back which is 50 miles for the 3rd time to get fixed More

by DWAYNE.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Davis, Kaleb Buck
Report | Print
Apr 24, 2024 -

Shottenkirk Hyundai Rome responded

DWAYNE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

April 19, 2024

Service on my car was handled in a friendly, professional manner and completed in good time. I also appreciated the effort made to keep the interior clean. More

by KKEMPER330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Apr 21, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 17, 2024

My poor experience comes from the fact that what was quoted to me online for my manufacturer suggested maintenance ($150) wasn't what I was quoted when I dropped off my car ($250) nor what I paid ($330) More

by KMSTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
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Apr 18, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

April 13, 2024

Professional and quick to take care of the car. Price was fair, as advertised, and competitive with other local stores. The advisors greeted me, asked questions, and explained everything clearly. W More

by hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Apr 15, 2024 -

Shottenkirk Hyundai Rome responded

hale, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 12, 2024

Had the most amazing salesman Cam. He went above and beyond to take care of us. The dealership took very good care of us. Everyone we encountered went above and beyond. More

by MENKE72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 10, 2024

Lauren, JT, and Tori are awesome! They all were very helpful in getting us the car we been wanting for a long time now! The process was quick and easy. The staff were all friendly and More

by DARINDEWAYNE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Brady , JT Laughridge, Lauren Kelley
Report | Print
Apr 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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