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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
274 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 274 reviews

May 07, 2024

Service is always fast and friendly. maybe a little pricey, but what isn't these days. More

by Mellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 08, 2024 -

Shottenkirk Hyundai Rome responded

Mellen, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 07, 2024

I was very satisfied with the service I received. Ron was very helpful and kept us updated on what service they were doing. My Palisade looked amazing when they finished with the ceramic coating and More

by williamtkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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May 08, 2024 -

Shottenkirk Hyundai Rome responded

william, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 05, 2024

Fast, knowledge, kind. ..we will definitely be back to get our Kona serviced! Thank you! More

by mrsamandalee15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 01, 2024

The workers at this location are very kind. Service was excellent. And they had me out of there in no time. More

by Juana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Hyundai Rome responded

Juana, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 01, 2024

Pleased with the sales and how they worked every aspect to get me what I wanted. More

by ROBERTRAMPLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Laughridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Hyundai Rome responded

ROBERT, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

Helpful
April 30, 2024

Brought my new Hyundai Tucson in for a service check and was treated very nice and got the service done quickly. More

by ANNA AVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Shottenkirk Hyundai Rome responded

ANNA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 29, 2024

Ron & Jonah were great . .really took this time to help...my camper pulled behind my Santa Cruz broke...they don't work on campers normally but did today More

by WHITESNAKE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 28, 2024

We had a very good experience with Brandon and with the lady in financing. Thank More

by NIMBEX00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

Helpful
April 28, 2024

We were greeted soon after arriving on the lot. The sales person was very nice and when I told him that my wife had already spoken to another salesman he gracefully handed us over. The sales and fi More

by ROBERTRAMPLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Laughridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

ROBERT, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

Helpful
April 27, 2024

A service person told me I had warranty on my car. I brought it in for service they charged me 378 and told me I did not have warranty. I will never come here again. More

by Juliedodd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Julie, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

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