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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
425 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 425 reviews

September 21, 2023

Pleasant ,on time. , Manners, Clean this more than 15 words This is very frustrating unlike my service More

by RPHDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
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Sep 22, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

September 21, 2023

Every one was very courteous and I was taken care of very quickly. I'm glad there is a service department close to me. It's very convenient. Thanks again More

by angelawright652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 22, 2023 -

Shottenkirk Hyundai Rome responded

angelawright652, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2023

Good to work with. Could use more education about the new car when purchasing , there is a lot to learn . More

by BKENNETH98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay, Trevor Quinn
Report | Print
Sep 20, 2023 -

Shottenkirk Hyundai Rome responded

BKENNETH98, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 19, 2023

Very helpful. Engine replaced so Hyundai Corporate was a little slow to approve. The service center followed it all the way through. More

by PROFDUTCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Sep 20, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 19, 2023

He got me financed. When I wasn't sure I could get financed. Made me happy More

by Nissan123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brandt, Cody Davis, Trevor Quinn
Report | Print
Sep 20, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 18, 2023

Shottenkirk has helped me with all my needs and questions I've had since they took over from heritage. More

by ronnielbryant74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brandt, Cody Davis, Bryan McFall, Russ Barlow, David Kay, Cassie Hardin, Katlon Nichols, Cheryl Cooper, Ivie Barnett, Chris Holmstrom
Report | Print
Sep 19, 2023 -

Shottenkirk Hyundai Rome responded

ronnielbryant74, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 18, 2023

Absolutely 💯% satisfaction. Trevor is an excellent sales person. Wouldn’t want any other. Taking care of my service!! Great job Thanks More

by DCrowe548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Quinn
Report | Print
Sep 19, 2023 -

Shottenkirk Hyundai Rome responded

DCrowe548, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 14, 2023

Excellent work grant service nice people and good to know about this service thank you More

by Jmdelab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 14, 2023 -

Shottenkirk Hyundai Rome responded

Jmdelab, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 14, 2023

Everyone was friendly and kind in addition to willing to answer any and all questions. I would also recommend this dealership for any major or minor repairs. More

by Love2drive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 14, 2023 -

Shottenkirk Hyundai Rome responded

Love2drive, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 12, 2023

Oh, I felt that they knew they could not repair my car when I took it in. Took it in late Wednesday did not hear anything from them by Friday. Text the advisor. David did not get a response. Left a messag More

by gperry1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
Report | Print
Sep 13, 2023 -

Shottenkirk Hyundai Rome responded

gperry1030, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 so we can discuss some solutions.

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