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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.6
318 Reviews

318 Reviews of Shottenkirk Hyundai Rome - Service Center

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August 30, 2025

Your service team is outgoing and hardworking. They work hard to please. I am glad I stopped in. More

by Cookie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 30, 2025 -

Shottenkirk Hyundai Rome responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Hyundai Rome to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 24, 2025

Great people, and good good treatment. Little to no wait time, would come back again More

by Erickmitchell60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Shottenkirk Hyundai Rome responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Hyundai Rome, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 24, 2025

Fast quick service with excellent explanations of what they done to my 2013 Hyundai Sonata More

by Deano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Shottenkirk Hyundai Rome responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Hyundai Rome. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 19, 2025

The best most dedicated service center I have ever had the privilege to work with. David outstanding advisor during both services I had done there. Would more than recommend 20stars. More

by steven.groves44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Aug 19, 2025 -

Shottenkirk Hyundai Rome responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 14, 2025

Instead of making an appointment, I went to the service department on a day I could wait on my car. Everyone was courteous. I was there 3 hrs. The person checked on me while I waited. I was pleased with t More

by LinedancerRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Jones
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Aug 14, 2025 -

Shottenkirk Hyundai Rome responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 14, 2025

My oil change services are always a pleasant experience at Shottenkirk Hyundai. Their Mechanics are knowledgeable, honest and professional. 10/10! More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Jones.
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Aug 15, 2025 -

Shottenkirk Hyundai Rome responded

Cruz, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 09, 2025

There are not words adequate enough to describe how wonderful my experience was with Shottenkirk Hyundai. From start to finish, the Service Department was 100% for me. Jamie Carter and Jonah Jones op More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Jones, Mike (courtesy pick up driver)
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Aug 09, 2025 -

Shottenkirk Hyundai Rome responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2025

The Manager Jonah Jones was astounding help, he was very perfect at his job. Thanks More

by basshawk13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Jones
Report | Print
Jul 28, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

July 26, 2025

Great customer service, keep me informed about my vehicle and repairs.. Also repairs completed in excellent time. More

by FThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jul 28, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

July 18, 2025

Could not ask for better service! They were awesome!! Constantly kept me informed, friendly atmosphere and great service group!! More

by DebraRClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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