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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
304 Reviews

304 Reviews of Shottenkirk Hyundai Rome - Service Center

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June 11, 2024

Timely appointments and courteous personnel. Flexible appointments are available to choose from. Convenient location and services rendered as promised. More

by saul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

saul, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 10, 2024

Great friendly customer service,fast and efficient. Did not have to wait long.thank you.. More

by aliceflowers.af
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

alice, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

June 08, 2024

Russ was on top of things! He verified the warranty coverage for the repair and got it done very quickly! More

by CAMSPOP08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 08, 2024

Great service from the service advisors at this dealer. Expect the best from these guys! More

by USMC3102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
Report | Print
Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 06, 2024

Service was very good I was out in a very short time would like to thank Ron for very professional service More

by Bulldawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Jun 07, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

June 05, 2024

I was able to get a new tire due to screw in sidewall. I was able to get the new tire the same day it was delivered to the dealer. More

by Diannec06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Jun 06, 2024 -

Shottenkirk Hyundai Rome responded

Dianne, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 04, 2024

Quick easy to set appointment. Car taken back immediately and completed in timely manner which was appreciated. More

by SHARONEH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Jun 05, 2024 -

Shottenkirk Hyundai Rome responded

SHARON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 31, 2024

Wait time was great but they failed to reset my oil change mileage warning on the car ! So it is still saying that it needs an oil change? More

by CHUCKMORGAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkniwn
Report | Print
Jun 03, 2024 -

Shottenkirk Hyundai Rome responded

CHUCK, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

May 29, 2024

Very prompt service department. Very friendly staff. Competitive prices. Nice customer lounge. An overall good experience. More

by dxjanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
May 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

Great experience, everything was done quick and accurate. Very professional. I was happy with my visit. More

by BCJOHNSON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
May 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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