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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
304 Reviews

304 Reviews of Shottenkirk Hyundai Rome - Service Center

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May 09, 2024

This location did an excellent job in identifying my problem and getting me back in my car as quickly as possible. Everything was very streamlined in comparison to some other locations I tried around th More

by TY.DOZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
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May 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 08, 2024

Nice friendly people however I have been there 3 days in a row with problems with my a/c now working and once again it has gone out More

by Leeweeks82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
Report | Print
May 09, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

May 07, 2024

I was very satisfied with the service I received. Ron was very helpful and kept us updated on what service they were doing. My Palisade looked amazing when they finished with the ceramic coating and More

by williamtkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
May 08, 2024 -

Shottenkirk Hyundai Rome responded

william, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 07, 2024

Service is always fast and friendly. maybe a little pricey, but what isn't these days. More

by Mellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 08, 2024 -

Shottenkirk Hyundai Rome responded

Mellen, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 05, 2024

Fast, knowledge, kind. ..we will definitely be back to get our Kona serviced! Thank you! More

by mrsamandalee15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
May 06, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 01, 2024

The workers at this location are very kind. Service was excellent. And they had me out of there in no time. More

by Juana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
May 02, 2024 -

Shottenkirk Hyundai Rome responded

Juana, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 30, 2024

Brought my new Hyundai Tucson in for a service check and was treated very nice and got the service done quickly. More

by ANNA AVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Barlow
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May 01, 2024 -

Shottenkirk Hyundai Rome responded

ANNA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 29, 2024

Ron & Jonah were great . .really took this time to help...my camper pulled behind my Santa Cruz broke...they don't work on campers normally but did today More

by WHITESNAKE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 27, 2024

A service person told me I had warranty on my car. I brought it in for service they charged me 378 and told me I did not have warranty. I will never come here again. More

by Juliedodd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow, David Kay
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Julie, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

April 27, 2024

Service was quick and efficient 😁. There was a want and service was great. People are very friendly. More

by DONROG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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