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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
304 Reviews

304 Reviews of Shottenkirk Hyundai Rome - Service Center

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September 03, 2023

Friendly Honest Professional Knowable. Love my new car!!!! Will be back to get my son a car for his 16th Birthday coming up! More

by akbowman2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brandt, Cody Davis, Jay Daniels
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

akbowman2001, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 02, 2023

Thus dealership is the best. I go to them for all my service needs and never leave disappointed. Also, bought my last car from them and will definitely be buying my next. Highly More

by Kelley1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brandt, Cody Davis, Heath Bearden, Bryan McFall, Russ Barlow, Katlon Nichols, Chris Holmstrom
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

Kelley1014, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 02, 2023

I love the service I get when I go there! So willing to help out with any problems I have! More

by KINSEYRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Bearden
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

KINSEYRANDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 01, 2023

Awesome service dept everyone I know comes here and you should too. See they guys at Shottenkirk. More

by Hb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Rust the service advisor is grade a xxxxxxxx all he do is lie an he do not do as he say More

by nichellsims1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
Report | Print
Sep 01, 2023 -

nichellsims1996 responded

Russ is horrible I would not recommend him for Nothing at all I mean nothing!! He lies badly

September 01, 2023

Staff courteous. Resolved issue after recall repair in a timely manner. Clean facilities and shuttle service. More

by DIESHYLLEWIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

DIESHYLLEWIGGINS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 31, 2023

This is my second time at your dealership. You shop has the quickest availability to check vehicles. My car’s check engine light was on on both occasions but I was charged two different prices More

by RYANC73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
Report | Print
Sep 03, 2023 -

Shottenkirk Hyundai Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0640 at your convenience.

August 30, 2023

Jay was friendly very helpful and very knowledgeable! I had multiple questions and Jay knew all the answers! Thanks Jay 😊 More

by akbowman2001
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
Report | Print
Aug 30, 2023 -

akbowman2001 responded

I will be back to get a vehicle from Jay for my son when he finishes drivers education! Thanks again Jay

Aug 30, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 30, 2023

I called with a need and they were able to see me immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service More

by jwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Aug 30, 2023 -

jwilliams responded

I called with a need and they were able to see me immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service

Aug 31, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 30, 2023

Service was simple and easy. I was in and out in 45 min for oil change and tire rotation 👍🏻👍🏻 More

by jms7385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch anyone’s name
Report | Print
Aug 31, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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