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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
303 Reviews

303 Reviews of Shottenkirk Hyundai Rome - Service Center

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August 24, 2024

Always courteous I am vehicle was completed within the timing express I did not have time for the car wash they offered me to bring it back anytime More

by Mab01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
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Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

August 24, 2024

The service department was great. Russell was attentive, cordial and the service was swift. Everyone was very nice. I was pleasantly surprised and pleased. More

by mercy1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

Mercy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 22, 2024

The service was excellent. Cheryl was very helpful and professional when I called to schedule. Jamie made sure to get me Checked in quickly. I would highly recommend Shottenkir More

by Ga Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels, Russ Barlow, David Kay, Kaleb Buck, Nick Primiano, JT Laughridge
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Aug 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 20, 2024

Nice guys to deal with and fast turnaround time. They went above and beyond to take care of my needs. Will be back and highly recommend!!! More

by OLEBLUE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, Nick Primiano
Report | Print
Aug 21, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

August 18, 2024

I had an appointment waited 1hr but they couldn’t find the part which was a recalled item on the vehicle. They said, we can get the part in one day. I will call you when I have the part in my hand. I have More

by MELINDA.RYAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the man’s name
Report | Print
Aug 19, 2024 -

Shottenkirk Hyundai Rome responded

RYAN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

August 17, 2024

They kept good communication and got my car fixed much faster than anticipated. Very professional and helpful. More

by STRETCH1382
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Russ Barlow, David Kay
Report | Print
Aug 19, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

August 16, 2024

They are very nice but they had my car for 7 days for diagnosis and repair More

by FLENNERY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

August 16, 2024

I have a 2013 Dodge Challenger and I have been using you guys for the past few years for my service because yall take good care of my vehicle I trust everything you do for me and my vehicle thank you More

by AANNICARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

August 15, 2024

Jamie in the service department was outstanding going over and beyond to make sure customer satisfaction was the main priority! We will continue to choose Rome Shottenkirk for all of our Hyundai needs. More

by RUNINGEORGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
Report | Print
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2024

Had some problems and they fit me in and got my problem fixed very quickly. Super nice, too! Will definitely be back. More

by cehoskins79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Jonah 5 stars on both!!
Report | Print
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

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