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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
548 Reviews

548 Reviews of Shottenkirk Hyundai - Service Center

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April 21, 2024

Great experience with Michael and having routine service on my 2022 Santa Cruz. Comfortable place wait. More

by mabtcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Denovellis
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Apr 22, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 21, 2024

I made an appt for recall work. I went and you didn’t have the pieces. Even though I made sure to ask if you did when I made the appointment. I was told that you had the pieces f More

by gpguerrero2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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April 21, 2024

These guys are amazing, however when I came back from my last visit my steering wheel was shaking during my return even though I asked them do the rotation and balance which I belived that was done.Somethin More

by YAVKURTUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

April 20, 2024

Wait is too long for just an oil change and tire rotation. Staff was very pleasant More

by p21allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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April 20, 2024

Had a great experience at Shottenkirk Hyundai. My service advisor, Amy, was courteous and gave me a number if I had any questions while my car was getting fixed. More

by bhohn105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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May 01, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 17, 2024

When I need for service they always there for me very nice service and customer service More

by NSDEOL6500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Apr 18, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

April 17, 2024

They provide excellent communication and clearly explain all available options for car service and maintenance needs. More

by TIM250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
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Apr 18, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 15, 2024

I live three miles from a different Hyundai dealership, but my experiences with them have been bad. I will gladly drive 15 miles to Shottenkirk Hyundai to get my car serviced. Service is always fast, hones More

by anon2415
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael - Service Advisor
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April 14, 2024

Had my oil changed and the tech forgot to reset the oil change mode that keeps popping up indicating I need a oil change More

by johnpeters0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Apr 15, 2024 -

Shottenkirk Hyundai responded

john, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

April 14, 2024

The 8,000 mi service only took 1. 5hrs with a reservation. Everyone was friendly and helpful. More

by AMGERGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Apr 15, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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