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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
548 Reviews

548 Reviews of Shottenkirk Hyundai - Service Center

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March 16, 2024

My salesman was very helpful. So was Amy in service. However, the rude comments made by the younger guy in service have made me never want to visit this dealership again. More

by JMASON8958
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Weaver
Mar 18, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

March 16, 2024

Drop off was smooth, got my vehicle back sooner than expected. Friendly staff and love online scheduling through the Hyundai app! More

by cclements1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept - Mike Wilcox
Mar 18, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

March 15, 2024

Great service. Great professional service staff. Great customer service. Great snacks. Timely sensitive, quick service More

by nancycrescente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 18, 2024 -

Shottenkirk Hyundai responded

nancy, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

March 14, 2024

Annual service for a 2023 Tucson took over two hours for oil and filter change, multi point inspection and tire rotation. Informed there was no way to reduce the volume on the VESS. Coffee and snacks were More

by CHUCK.LAMPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook, Service
Mar 14, 2024 -

Shottenkirk Hyundai responded

CHUCK, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

March 12, 2024

I’ve had nothing but good experiences with their service. Would definitely recommend to friends and family. More

by ANQLAGUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

March 12, 2024

It was a great experience. Glee was great to work with. She kept us informed as to the progress of the service. More

by sherryupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glee
Mar 13, 2024 -

Shottenkirk Hyundai responded

sherry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 10, 2024

I was in and out great service! When I bought the car the sales people were great. Now a year later oil change I was told I would get in as soon as possible and that was what happe More

by hoskinsbeverly157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Weaver
Mar 12, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 08, 2024

Had to get a lot of engine work done on a 36K mile vehicle. I use "Top Tier" gasoline with the Hyundai recommended octane rating. Was told I was to blame for not using high octane gasoline. Hyundai US More

by denrx784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Huynh
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Very responsive and professional service. One of the best experiences in buying a new car. More

by PETERSANBORN1
Recommend Dealer
Yes
Employees Worked With
Tim Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Weaver, Henry Pierre
Mar 07, 2024 -

Shottenkirk Hyundai responded

PETER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

March 07, 2024

Worst experience of my life. Bought a used car that went back for a check engine light, to their credit after reaching out to sales department I brought the car to be repaired. I More

by BWALTON
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Weaver
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