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Shottenkirk Hyundai - Service Center
Canton, GA
549 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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549 Reviews of Shottenkirk Hyundai - Service Center
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Verified Customer
September 14, 2023
Unfortunately I had a very poor experience with Shottenkirk. It took them 3 months to fix my car. I didn’t get a loaner car until 1 month of having to call and email them everyday. Nobody seem to w Shottenkirk. It took them 3 months to fix my car. I didn’t get a loaner car until 1 month of having to call and email them everyday. Nobody seem to want to fix it under the warranty that was purchased with the car so they dragged their feet to get it done. When they finally “so called” fixed my car not even 5 mins from driving from the dealership my engine light came back on. Had to get it re diagnosed which ended up coincidentally being a $1300 quote to fix. Big money game for them. Never having business with them again More
by Zorihoward7
Employees Worked With
Omar, Amy
September 10, 2023
I took my wife's Pallisade in for it's one year birthday maintenance on a Saturday. I was met by Tiffany, who gave me a summary of the work that would be done. She asked if I had any questions or comments a maintenance on a Saturday. I was met by Tiffany, who gave me a summary of the work that would be done. She asked if I had any questions or comments about the car. I had two: one, the car needs a software update which I can do at home, and two: the sequencing of the seat position between driver 1 and driver 2 is wildly inconsistent. She said they would look at it, which they did, and confirmed that it's inconsistent. Maybe the software update will fix it or, maybe I just have an incorrect setting in the Driver Profiles settings. In any case, the car was ready in about 40 minutes. More
by DAVISL7518
Employees Worked With
Tiffany Russell
September 02, 2023
Amy Shook and Omar, the Service Manager, are fantastic. They have my trust and respect. I have owned my Tucson for 1 year and they have taken excellent care of my vehicle and us. They are true professiona They have my trust and respect. I have owned my Tucson for 1 year and they have taken excellent care of my vehicle and us. They are true professionals with a genuine customer care attitude. More
by JWWRASCAL
Employees Worked With
Amy Shook
September 02, 2023
Service writer was vert friendly, addressed all my concerns, the only negative was the wait time, oil change and tire rotation should not take 2 hours. concerns, the only negative was the wait time, oil change and tire rotation should not take 2 hours. More
by PFLAGG618
Employees Worked With
Brandon Black
August 10, 2023
Amy is extremely nice and knowledgeable this was a difficult electronic problem finally solved by a replacement part and the dealer computer guy explaining the usb flash drive needed to be mp3 format difficult electronic problem finally solved by a replacement part and the dealer computer guy explaining the usb flash drive needed to be mp3 format. None of the Hyundai printed materials explain this More
by NANCYHENSON.BT
Employees Worked With
Amy Shook
August 09, 2023
Amy Shook always does one extra thing that makes her service exceptional!! One extra phone call, one extra item checked, one extra step to make sure the service is done right. However, it is almost im service exceptional!! One extra phone call, one extra item checked, one extra step to make sure the service is done right. However, it is almost impossible to call or go online and get a service appointment. Shottenkirk and Hyundai of Kennesaw are severely understaffed in their service department. More
by denise26
Employees Worked With
Amy Shook
