Shottenkirk Hyundai - Service Center
Canton, GA
545 Reviews of Shottenkirk Hyundai - Service Center
Always very helpful. Very clean waiting area with lots of snacks to make you feel comfortable . Employees are very professional . We purchased our vehicle from another de Very clean waiting area with lots of snacks to make you feel comfortable . Employees are very professional . We purchased our vehicle from another dealer and we’re welcomed in your service department . More
I brought my car in for a recall repair - there was nothing wrong with the car. The dealership had my car for almost 3 weeks, and representatives (when we could EVER reach someone) were dishonest about nothing wrong with the car. The dealership had my car for almost 3 weeks, and representatives (when we could EVER reach someone) were dishonest about the situation, never clear or honest about what had been done, and never provided any information or details about progress. I feel very confident my car sat in the shop untouched for weeks. We were never kept informed and only received responses after repeated calls/messages. This is very possibly the worst customer service I have ever received. When I was finally able to go pick my car up, the battery was completely dead and the service technician had to jumpstart for me to even leave. I can’t believe that they said the repair was done, but clearly had never even driven the car to make sure everything was in order. Again, very likely the worst customer service experience I’ve ever had. More
I dropped off my car at 3pm the day before my appointment and was picking 2 hours later:) It was one of the best experiences I've had at any service department! They were friendly answered all my questions w and was picking 2 hours later:) It was one of the best experiences I've had at any service department! They were friendly answered all my questions without any eye rolling:) Thank you!! More