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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
553 Reviews

553 Reviews of Shottenkirk Hyundai - Service Center

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September 24, 2024

Appointment scheduling for this location was easy and uncomplicated. Dealership waiting area, lobby, restroom and sales lot was very clean and well maintained. Service advisor and other staff were exc More

by NNPATNAUTIT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi, Service Advisor, Receptionist, Facility and sales lot maintenance personnel
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Sep 25, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

September 22, 2024

The service reps and sales manager have no idea what customer service is. The experience was horrible. More

by CARLOS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2024

Invoice indicated all tires had a 7 rating although one was new. Impossible. They changed everything, the radio station, the dash monitor, the steering angle and the seat. Nothing was put back to the orig More

by marlbush3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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September 22, 2024

Great customer service, fast service! Great dealership and service department. Will continue to take my vehicle here! More

by AEIMACKINNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and Mike
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Sep 23, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

September 22, 2024

Great service center and Amanda was awesome! Very nice waiting area plenty of snacks and drinks. More

by thekearneys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Lawson
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Sep 23, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 21, 2024

Ammar is a genuine asset to this dealership. He provided the best car-buying experience I’ve ever had. More

by MGAZELL
Recommend Dealer
Yes
Employees Worked With
Ammar Saleem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Diskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

September 20, 2024

Not friendly warm and welcomeing is what I like. Do not call down the hallway my name and that the vehicle is ready. More

by IRENE.ODE129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
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Sep 23, 2024 -

Shottenkirk Hyundai responded

IRENE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

September 20, 2024

I can't really say because I've been there twice and they still don't have the part to fix my car. More

by cleco65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of them. I worked with service.
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Sep 23, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

September 18, 2024

Smooth, enjoyable transaction. Mike and Terry went out of their way to make sure we were pleased! More

by PARADISECREAMERY
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Diskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

September 16, 2024

Shout out to Mike Wilcox in the service department who made the impossible happen in getting our car serviced on a Saturday without an appointment. He was great and saved us a two hour trip on the 18th of More

by BUDRYANREDUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox jr
Report | Print
Sep 17, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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