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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
238 Reviews

238 Reviews of Shottenkirk Nissan Rome - Service Center

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April 25, 2024

Jamie does an amazing job, he communicates with the mechanics and customers to ensure issues are address correctly and the needs of the customer are met. More

by DAVID.CODY.FORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Nissan Rome responded

DAVID, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 25, 2024

Service was good. . Timing was great. Overall professionalism was excellent. In and out as promised. More

by JAC60NURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 24, 2024

Very proffesional will recommend to anybody will keep taking my vehicle for service and check outs More

by Agerosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Shottenkirk Nissan Rome responded

Agerosa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
April 23, 2024

very courteous and kind, i eas glad he heard the noise o heard. even though it wasn't major, i appreciate his time and concern. More

by EDNA.COTHRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Shottenkirk Nissan Rome responded

EDNA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Helpful
April 21, 2024

Everyone was very kind from start to finish. They got me in and out of there quickly. Would highly recommend. More

by AMYDEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of everyone’s name. All great!
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Apr 22, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
April 21, 2024

Did what they told me they said they would do for me. Work done properly More

by NANAPENNY1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 20, 2024

Jaime provided me with an excellent service of an oil change, tire rotation, and patching of a flat tire. Has ordered the parts to perform the recall on my front seat belt. More

by C1902D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 20, 2024

Great service and great service price for my breaks! I will definitely use them for all my cars service needs. More

by SCOTTPAULKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 20, 2024

They are always on time with work completed in a timely manner. Nice setting area to be when completing service. More

by AMYTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 18, 2024

do not know Ronnie sorry that your company now charges debit and credits cards a service fee. More

by KEON5366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Blake
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

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