Shottenkirk Toyota Granbury

I was lied to from the first word to the last. I dont recommend this dealership. I wouldn't even if the vehicle was free. recommend this dealership. I wouldn't even if the vehicle was free. More

Our rep was knowledgeable and helpful. Excellent communication. He knew what he was talking about and was very helpful. Ryan Peterson thank you so much! communication. He knew what he was talking about and was very helpful. Ryan Peterson thank you so much! More

I was happy with the experience and wait time. The only negative was the black marks/prints on the gray fabric on inside of driver door by handle when I got back in my car. negative was the black marks/prints on the gray fabric on inside of driver door by handle when I got back in my car. More

Service advisor was very unfriendly. Never said "hello" or acknowledged she heard my service request. No smiles and never left a message when calling by phone. or acknowledged she heard my service request. No smiles and never left a message when calling by phone. More

Group always provides great service. Greeted immediately and every associate listens first and makes sure they are clear with your issues and needs. Great consistency. and every associate listens first and makes sure they are clear with your issues and needs. Great consistency. More

Service department did a great job. Very knowledgeable and thorough and insured my car was clean and ready to go. Disappointed there is not a loaner car program as most dealerships offer and thorough and insured my car was clean and ready to go. Disappointed there is not a loaner car program as most dealerships offer More

Convenient location for me. Busy. Clean and orderly business. Ive bought three vehicles from this location while before this ownership. My only concern is the lack of interaction with the people who w business. Ive bought three vehicles from this location while before this ownership. My only concern is the lack of interaction with the people who work here. More

Our rep was knowledgeable and helpful. He knew what he was talking about and was very helpful. Ryon Peterson thank you so much! With this being the first time I have ever bought a car it was painless as p was talking about and was very helpful. Ryon Peterson thank you so much! With this being the first time I have ever bought a car it was painless as possible. More

It was extremely busy on Saturday evening when we pulled up. We didn't have an appointment and couldn't find the vehicle we wanted but Ethan Wilkins met us at the door and explained that he was finishing up up. We didn't have an appointment and couldn't find the vehicle we wanted but Ethan Wilkins met us at the door and explained that he was finishing up with a customer and could help us in a few. To make a long story short, he was able to find us a comparable vehicle which we drove away in within a few hours. Along with Ethan, Tyronne in finance along with several other team members made the experience pleasurable. I would definitely recommend Shottenkirk Toyota to anyone searching for a new or used vehicle. More

Took car in for inspection and key fob battery. After an hour and a half, I walked around to search for an answer. All heads were down or looking at computers. A couple guys were on their phones. Not ONE sm hour and a half, I walked around to search for an answer. All heads were down or looking at computers. A couple guys were on their phones. Not ONE smile, no acknowledgement. If I hadn't walked outside, I may not have noticed that my rear end had a ding and 2 guys were discussing it. Someone there dinged my car! There were no loaners, so it couldn't get resolved that day. Exasperating and disappointing! More