Shottenkirk Toyota Granbury

Fast and courteous. The car was very clean when I picked it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales More

Hannah was truly amazing. She made the process far less stressful than usual. Tyrone was great and very professional. Both are assets to the Shottenkirk family stressful than usual. Tyrone was great and very professional. Both are assets to the Shottenkirk family More

Horrible experience..Felt like they completely mislead and lied to me over and over..Drove over 4 hours away just to be mislead..Price listed was not the price vehicle actually sold to me for..They add so and lied to me over and over..Drove over 4 hours away just to be mislead..Price listed was not the price vehicle actually sold to me for..They add some customer package and reconditioning to the price of the vehicle as well..Then said they quote me wrong and didn’t calculate taxes right leading to a way higher car payment More

I went in Monday, August 2 and got my oil changed. They did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday, August 5 to get the tire repaired. They did not charge me for fixing the tire. I must say the staff was great with me and I really appreciated the service. I have bought two Highlander's from Durant Toyota and they have always performed great. Shottenkirk Toyota Granbury has been great although I was afraid I might not get the same service I did with Durant Toyota Granbury, but I am well pleased with the service. Thanks to all the hard working staff that do a great job!!!! Mary Ann Million Glen Rose More

Yes I was pleased with the way y’all did and what you did thanks for the help to get this figured out and back on the road thanks for the help to get this figured out and back on the road More

Heath saved the day and gained my business back one more time. Heath kept me from having to continue shopping. It was difficult to get return phone calls and every time I called all I got was a recorded mes time. Heath kept me from having to continue shopping. It was difficult to get return phone calls and every time I called all I got was a recorded message. More

Everything Josh Aten did for me was excellent. He delivered the truck to my home in Sulphur Springs during 5 o'clock traffic. He is very kind. delivered the truck to my home in Sulphur Springs during 5 o'clock traffic. He is very kind. More

Awesome team and experience. They listen. Hannah wittbold, tyler adkins and ryan little are great wittbold, tyler adkins and ryan little are great More

I had only planned to test drive and look at the vehicle but Chris Bayless and the team sat me down and helped me get into my dream toy. Would definitely recommend them. but Chris Bayless and the team sat me down and helped me get into my dream toy. Would definitely recommend them. More

Came in for the second time in less than a week to fix the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle that cannot be fixed. More