Shottenkirk Toyota Granbury

Seen an add on Facebook for a used 2015 mustang this morning, wrote the dealership on Facebook asking if the vehicle was still available, they assured me the vehicle was still available when they arrive morning, wrote the dealership on Facebook asking if the vehicle was still available, they assured me the vehicle was still available when they arrived at the dealership this morning. I drove 2 hours to arrive at the dealership to them telling me the vehicle had been sold day(s) ago. And that they have no control over who is responding on Facebook for the adds for their dealership. And blamed the Weatherford, Texas location for the complete miscommunication and that they controlled Shottenkirk Toyota of Granbury Facebook adds on facebook. More

Bought my truck (2018 2500) and car (2011 Camaro) from here. Jeff Logan and Kobe Kimmell are great and professional. Great experience! 5 star dealership!! here. Jeff Logan and Kobe Kimmell are great and professional. Great experience! 5 star dealership!! More

Excellent service the lady was kind all the time.. I really appreciate the service , I’m satisfied with my vehicle’s sevice... thank y’all really appreciate the service , I’m satisfied with my vehicle’s sevice... thank y’all More

Quick and easy, in and out. The vehicle was as advertised and priced extremely aggressively. Made for an easy transaction. I would definitely buy again. advertised and priced extremely aggressively. Made for an easy transaction. I would definitely buy again. More

Great service was in and out with in 30 minutes.for the oil change and tire rotation. I also had concerns about my transmission and service person answered all my questions. oil change and tire rotation. I also had concerns about my transmission and service person answered all my questions. More

I came in expecting to pay the advertised price, or maybe even a little less. I did NOT expect to be presented with a final price TEN THOUSAND dollars more than the advertised price. This included an extende even a little less. I did NOT expect to be presented with a final price TEN THOUSAND dollars more than the advertised price. This included an extended warranty, “advertising fee”, etc. Four separate times I told the manager that I was not interested in paying a penny more than the price THEY had already set, but it was only when I got up and started to walk out that he finally relented. If I hadn’t really wanted that particular car, I would have walked just on principle. I’ve never had to work so hard just to pay a price already set by the other party. I thought hard ball tactics like this went away years ago, but apparently not. More

Melissa always gives top notch customer service, been taking my Camry here for ten years and plan to until time to get a new one. taking my Camry here for ten years and plan to until time to get a new one. More

Garland was a great service manager. She took great care of me. What else do you want me to say. I’ve been coming to your dealership for years. of me. What else do you want me to say. I’ve been coming to your dealership for years. More

It was a pleasure doing business with your establishment. Tanner was most helpfull at the time of the sale and a few times after I bought my vehicle. Tanner is an asset to the company and I establishment. Tanner was most helpfull at the time of the sale and a few times after I bought my vehicle. Tanner is an asset to the company and I can see bigger things for this young man and your company. The overall service that I recieved was Polite, Consise, and "VERY" Proffessional!!! All you need to do is put Tanner's name and face on your Roll Call List. This vehicle is my third Rav-4 and I love it just like just as much as the others I have owned. More

I WENT TO BUY A MUSTANG AND WAS TREATED WITH THE WORST SERVICE BY BILLY BORMAN NEW CAR SALES MANAGER. HE DID NOT ONCE EVEN ACKNOWLEDGE US OR TALK ON A REAL DEAL IT WAS VERY DISRESPECTFUL TO US. SALESMAN SERVICE BY BILLY BORMAN NEW CAR SALES MANAGER. HE DID NOT ONCE EVEN ACKNOWLEDGE US OR TALK ON A REAL DEAL IT WAS VERY DISRESPECTFUL TO US. SALESMAN WAS GREAT AND TRYING BUT HE BILLY DID NOT CARE TO EVEN TRY TO DO A DEAL. FELT RACIALLY PROFILED. RYAN THE SALESMAN WAS TRYING TO GET HIM TO HELP AND HE DENIED ALL COMMUNICATIONS WITH US. I BUY AROUND 3 CARS A YEAR AND HAVE NEVER FELT THIS WAY EVER. More